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Chase Bank

3.8

About this business

Location details

39820 Eight Mile Rd, Eight Mile Rd, Novi, MI, 48167, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.831 reviews
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Besemcam's profile image
Besemcam 
a month ago

On Friday, August 7, 2026 at the end of my appointment, the banker made a very offensive comment to me. They stated I have lost weight and I look great as a result. This was very off-putting. I have never had any discussion whatsoever about the status of my weight and whether I needed to lose or gain any pounds. This banker does not have any context of my health status regarding my appearance, and it was not their place to assume that such a comment was ok to make. They do not know me. Once I reacted with a look of horror an... read more

Miss Piggy's profile image
Miss Piggy 
2 months ago

great bank and service ls 

joe w's profile image
joe w 
2 months ago

This branch and the one at 7 mile in northville are the worst branches to ever work with. They have horrible customer service.Do not bank their. I had gotten good customer service from chase.As a whole, until now, i've gotten horrific customer service and had something made into an issue that i've had to run around for seven hours trying to fix their damn mistake between two branches and the customer service department, and nobody's fixing it.And then when I raise my voice, all they care about is that i'm raising my voice, t... read more

Marvin El Loco's profile image
Marvin El Loco 
2 months ago

Friendly, helpful staff. Easy to make appointments, deposit, etc 

Randy Hernandez's profile image
Randy Hernandez 
3 months ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.8 star rating with 31 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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