Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.0

About this business

Location details

1636 Walnut St, Philadelphia, PA, 19103, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.084 reviews
Select a rating
Domenic Quinn's profile image
Domenic Quinn 
3 months ago

Chase Bank has been great overall, but I want to give special recognition to Trung, my personal banker. He consistently goes above and beyond to provide outstanding service. Anytime I’ve encountered an issue, Trung has handled it promptly, thoroughly, and with a level of professionalism that’s hard to come by in any profession these days. What impresses me most is not just his efficiency, but the genuine care and attention he gives to making sure everything is resolved the right way. He’s been an incredible resource for both... read more

Honest's profile image
Honest 
4 months ago

Trung Van Tran is a joke of a banker. He is extremely slow and incompetent. He cannot speak clearly or in an audible level. He avoids eye contact and is rude. He treats clients as if they have no sense. How Trung Van Tran is still employed is a complete mystery to me. Clearly Chase bank does not care enough about their business or clients otherwise, they would not keep someone this unqualified employed. 

Allen King's profile image
Allen King 
5 months ago

Their alarm has been going off since 1AM and it is almost 10AM. Absolutely not ok. You can hear it for 2 blocks in either direction. This isn’t the first time - unacceptable. 

Z's profile image
Z 
5 months ago

The lady was doing nothing but didn’t wanna open an account for me 

L's profile image
L 
5 months ago

The lady was doing nothing but didn’t wanna open an account for me 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 84 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com