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Charter Oak Federal Credit Union

3.2

About this business

Location details

1055 Hartford Turnpike, Waterford, CT, 06385, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.245 reviews
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M. Marshall, MSW's profile image
M. Marshall, MSW 
a week ago

I’ve banked w Charter Oak FCU ~10 yrs personal (checking+savings) & 6+ yrs business. Never one overdraft, never a penalty charge, clean history the entire time. You’d think that would matter. It doesn’t. This CU has become rigid, dismissive, slow & unwilling to support the very people keeping it open. “Member-owned” is marketing fiction. Issue 1 Brought a legit business check for $6100+ from a reputable coin exchange in Guilford CT, drawn on another bank. Teller refused to cash it & said they’d place an extended hold 7-10 bu... read more

Doug Dowling's profile image
Doug Dowling 
3 weeks ago

Great Bank helpful friendly and local 

Joel Lopez's profile image
Joel Lopez 
3 months ago

Thank you, Maoly, for your assistance. Your dedication, commitment, and strong work ethic truly stand out, and I appreciate the time you took to help me resolve the issue. I would also like to extend my thanks to Aaron for his excellent customer service and continued dedication to supporting us. 

Rachel Corcoran's profile image
Rachel Corcoran 
6 months ago

Just pulled my credit when I was trying to get preapproved on a car loan. Their website is very out of date and confusing. 

Wilian Estrella's profile image
Wilian Estrella 
a year ago

Frequently asked questions about Charter Oak Federal Credit Union

How is Charter Oak Federal Credit Union rated?

Charter Oak Federal Credit Union has a 3.2 star rating with 45 reviews. 

When is Charter Oak Federal Credit Union open?

Charter Oak Federal Credit Union is closed now. It will open at 9:00 a.m. 

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