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Charter Oak Federal Credit Union
- Credit Unions
- Waterford, CT
About this business
Location details
1055 Hartford Turnpike, Waterford, CT, 06385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
So far, I have no complaints. I opened an account recently. The only thing I found a bit disconcerting was the fact that the person who assisted me with opening my account wrote my SSN down on a piece of paper. It made me uncomfortable, and I let them know. I was assured that the paper would be shredded at the end of the day, however, having worked with finances as an employee, writing down account numbers, SSNs or CC#s was absolutely forbidden as it created an unnecessary security risk. I still don't feel.comfortable about ... read more
I’ve banked w Charter Oak FCU ~10 yrs personal (checking+savings) & 6+ yrs business. Never one overdraft, never a penalty charge, clean history the entire time. You’d think that would matter. It doesn’t. This CU has become rigid, dismissive, slow & unwilling to support the very people keeping it open. “Member-owned” is marketing fiction. Issue 1 Brought a legit business check for $6100+ from a reputable coin exchange in Guilford CT, drawn on another bank. Teller refused to cash it & said they’d place an extended hold 7-10 bu... read more
Great Bank helpful friendly and local
Thank you, Maoly, for your assistance. Your dedication, commitment, and strong work ethic truly stand out, and I appreciate the time you took to help me resolve the issue. I would also like to extend my thanks to Aaron for his excellent customer service and continued dedication to supporting us.
Just pulled my credit when I was trying to get preapproved on a car loan. Their website is very out of date and confusing.
Frequently asked questions about Charter Oak Federal Credit Union
How is Charter Oak Federal Credit Union rated?
Charter Oak Federal Credit Union has a 3.2 star rating with 46 reviews.
When is Charter Oak Federal Credit Union open?
Charter Oak Federal Credit Union is open now. It will close at 5:00 p.m.
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