This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Charter Oak Apartments
- Apartments
- Reston, VA
About this business
Location details
11637 Charter Oak Ct, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 a.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 a.m. |
Don't rent here it's very old and office don't take care of maintenance. Even for very small things. Utilities are not included with rent but they won't tell you they charge after the 1st month just got charged almost $300 for this month.
I’ve never witnessed anyone handle such an overwhelming amount of abuse with the level of grace and professionalism this leasing agent displayed. Unfortunately, I didn’t catch her name, but I walked into the office and saw her patiently listening to resident after resident, taking detailed notes, and immediately reaching out to her team to address concerns all without ever losing her composure. She never once responded with disrespect, despite being unfairly blamed for issues far beyond her control. If anything, it’s the res... read more
I am extremely disappointed with the service provided at this apartment. It has been two weeks since our AC stopped working, and despite daily complaints, no one has come to fix it. The weather has been extremely hot, making it impossible to cook or stay comfortable at home. Their lack of response and responsibility is completely unacceptable. I wouldn’t even give them one star — they truly deserve zero. This kind of neglect shows they do not care at all about their residents’ well-being.
Frequently asked questions about Charter Oak Apartments
How is Charter Oak Apartments rated?
Charter Oak Apartments has a 2.9 star rating with 177 reviews.
When is Charter Oak Apartments open?
Charter Oak Apartments is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com