Charm Diamond Centres

Tyler Male 

on Google

a month ago

Used to shop here all the time but will never be back. BUYER BEWARE!!! These people are straight up scammers, I brought my $2,500 ring in for repair and never had it returned which was confirmed by one of the male employees. I then spoke to two managers about it, the first agreed that it did appear as though I brought my ring in for repair but had never had it returned, and that once she went over it with her main manager they'd call me. I went back in a few weeks later for that manager ultimately tell me there was no record... read more

Taylor L 

on Google

5 months ago

I always remember being at this store with my mom, nana and aunt as a kid when they picked out rings or got them cleaned… I was always impressed and amazed and would imagine myself getting my own engagement ring from there as an adult. Well the time has come my boyfriend took me to look at rings! That’s one of the most exciting moments for a girl as an adult… having dreamed of it since I was a little girl I was so excited. And I was let down majorly by the staff.. the sales rep who helped us was straight up rude. She did not... read more

Tyler Male 

on Google

5 months ago

Used to shop here all the time but will never be back. BUYER BEWARE!!! These people are straight up scammers, I brought my $2,500 ring in for repair and never had it returned which was confirmed by one of the male employees. I then spoke to two managers about it, the first agreed that it did appear as though I brought my ring in for repair but had never had it returned, and that once she went over it with her main manager they'd call me. I went back in a few weeks later for that manager ultimately tell me there was no record... read more

Matt Stalker 

on Google

7 months ago

Excellent customer service, I wanted to alter an order I previously put in and it was completed over the phone in a timely manner.