Charlotte Chef

Agne Chang 

on Google

4 days ago

this place is a mess. residents left sitting in urine, no staff, agency does not show up for shifts, ED nor higher management come in when understaffed. No care or thanks to employees. This place is money hungry! I have worked here for years & I would not dare send my elderly family to this place ever. roaches and ants crawl all over this place. Some do CNA work without proper license. Stay away from this place. Turnover rate is also very very high. Come here and find out for yourselves. 

T Woods 

on Google

6 months ago

The last couple of years my mother was here if it wasn’t for Hospice I would have moved her to another facility. Staff (including administrators) do not communicate. My mother passed away 6/21/22 and I have yet to hear anything from Brookdale. You would think someone would reach out with condolences 🥺 

Kr Ma 

on Google

a year ago

Literally cannot express my appreciation to this facility! Reagan (sales manager) in particular was absolutely outstanding! Such a hard time for our family and she was there every step of the way with support, encouragement, and accessibility! The food is fantastic, the studios are light, bright and airy, the residents are lovely and the staff are courteous, caring, friendly and supportive...I am just so impressed and cannot say enough about Brookdale South. Thank you all so much. If I could give 100 stars, I would!! 

Anonymous 

on Google

a year ago

Literally cannot express my appreciation to this facility! Reagan (sales manager) in particular was absolutely outstanding! Such a hard time for our family and she was there every step of the way with support, encouragement, and accessibility! The food is fantastic, the studios are light, bright and airy, the residents are lovely and the staff are courteous, caring, friendly and supportive...I am just so impressed and cannot say enough about Brookdale South. Thank you all so much. If I could give 100 stars, I would!! 

Shannon Elliott 

on Google

a year ago

My dad was a resident of the Brookdale South Charlotte community. The transition to an assisted living facility was difficult for him, some days more than others. That never deterred the staff from showing him the utmost respect and care. In August of this year, he was hospitalized for 18 days and then admitted to a rehabilitation center for an additional 14 days. Unfortunately, his declining condition required that he return to the hospital where he remained for 17 more days. The one constant that remained during these 49 d... read more