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Charleys Cheesesteaks
- Sandwiches
- Buffalo, NY
About this business
No matter the name, we've stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Location details
1 Walden Galleria Suite F-205, Buffalo, NY 14225, Buffalo, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I have eaten here in the past and generally not bad but today as I ordered a Phillycheesesteak combo and when I said everything on it the cashier looked at me and said Jesus ! I looked at her and she said “ why did you stop do we have a problem or something “ awful customer service terrible employee . Maybe she was having a bad day . Never again
I placed an online order, on 4/20/2025, was never notified the establishment was closed due to the holiday, never received my order but you best believe they still took my money. Will not answer the phone, finally got ahold of someone via email, ZERO HELP! Basically refused to refund my transaction, had to go through my bank and file a dispute to get my money back. 10/10 do not recommend.
So went yesterday with my family. My daughter and I split a Philly cheesesteak sub. And a fry. First off the kid who took my order was soooooo rude (acne scares) didn’t even greet us like all the other places in the food court at the Galleria mall. He was very rude. “ what are you ordering” is his exact words! Then the tall guy getting my food was just as rude asked for mayo the mayo was in the butt end of the sub! Sub was dry asf! Fries were cold. I was in a wheelchair I had to have my child grab it. Their was 4 food on the... read more
Ordered from this place on Uber, so keep that in mind. I had asked for jalapeños added to two of my subs and and order of cheese fries. It wasn’t added to either. Both of our subs had none of that fixings, was literally just the meat (which was super dry), and cheese. This may have been the Uber driver, but the toppings were just haphazardly throw in the bun and container, as if they somehow missed the bun. This could also have been the Uber driver but we were also straight up just missing one of our sandwiches (Uber refunde... read more
Very bad service. They were busy. The asian woman was very rude. We were there today and we ordered 2 philly steaks and fries combo with mild chicken wings. They gave us chicken wings very hot, soaked with hot sauce. I went to tell her that the kids can’t eat them, they are very hot. She yelled at me in front of the customers and she told me that my husband asked her for hot sauce which is not true. I was with him when he ordered. And she told me that she can’t refund them rudely and she can’t do anything about it even thoug... read more
Frequently asked questions about Charleys Cheesesteaks
How is Charleys Cheesesteaks rated?
Charleys Cheesesteaks has a 3.5 star rating with 156 reviews.
When is Charleys Cheesesteaks open?
Charleys Cheesesteaks is closed now. It will open at 11:00 a.m.
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