Charleston Pathology

Melissa Pitchford 

on Google

4 months ago

I am the CFO of a large medical practice and understand medical billing. I have been fighting about my balance since June of 2023. I've spent at least 8 hours on the phone with BCBS reps and Charleston Pathology's offshore billing company. Every time BCBS tells me I owe nothing, based on what's been billed and yet, I've been sent to collections 2 times. This most recent time, after the claim was denied for timely filing, they sent me to collections without even trying to collect from me. I plan to report them because other p... read more

Emmie Larsen 

on Google

4 months ago

Would rate zero stars if allowed. Received a collections notice almost 15 months post-procedure. I NEVER received a bill from them. All other bills associated with this procedure were received and paid within 3 months of the actual procedure. I was told it must have been due to a cyberattack that occurred last year but I’m seeing reviews from folks that have had similar experiences from over five years ago. Seems to be an ongoing and unnecessary issue. 

C Sch 

on Google

4 years ago

Never once received a bill but they were quick to send it to collections and damage my credit score. Still had no notices from a collection agency either but thats a different review. HOW do you expect patients and insurance companies to pay bills if you NEVER send them??? Incredibly disappointed with whatever process you're running. 

Courtney Schley 

on Google

4 years ago

Never once received a bill but they were quick to send it to collections and damage my credit score. Still had no notices from a collection agency either but thats a different review. HOW do you expect patients and insurance companies to pay bills if you NEVER send them??? Incredibly disappointed with whatever process you're running.