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Charles Rutenberg Realty
- Real Estate Agents
- Winter Park, FL
About this business
Location details
631 S Orlando Ave #200, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst customer service. They never call back and when they do finally answer the phone, it’s rude and disrespectful coupled with condescending, impatient and unprofessional care. Today, I was told to shut up by the guy who answered the phone. When I asked to speak to the broker, I was left on hold for 20 minutes. When I called back again, the broker, Monica, was extremely impatient (I am a senior citizen) telling me she didn’t have time to answer my questions and just hung up on me. Shame on you!
Literally a scam and you should never deal with them. They sent me an unsolicited text message. Who decides to sell their house to someone that is texting them out of the blue? Shady business do shady business practices like this.
Our realtor was Stacey Archie, promised the world delivered nothing. Said they give a gift card, didn't get one. Told us her broker said they were doing some repairs none happened. Complained to us that her commission was cut. Sent texts asking about promises made, she choose not to respond. Please beware of this agency.
We worked with Rebecca Hopson and she is one of the most honest, trustworthy, friendly, and outgoing people I've ever met. She was with us from start to finish and made sure we were taken care of every step of the way. She was never more than a phone call away, always answered her phone, and made sure we were comfortable with everything going on. I won't buy or sell a house with anyone else ever again.
Frequently asked questions about Charles Rutenberg Realty
How is Charles Rutenberg Realty rated?
Charles Rutenberg Realty has a 3.9 star rating with 113 reviews.
When is Charles Rutenberg Realty open?
Charles Rutenberg Realty is closed now. It will open tomorrow at 8:30 a.m.
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