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Charles Boyd Chevrolet Cadillac Buick GMC Service

4.5

About this business

Location details

250 Ruin Creek Rd, Henderson, NC, 27536, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5152 reviews
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Peter's profile image
Peter 
9 years ago

Friendly and eager to accommodate me and hectic schedule .Fast response and follow ups. 

Business response:

Peter-Thank you for taking the time to give us such an INCREDIBLE 5 STAR REVIEW! Our team strives everyday to go above and beyond to accommodate our customers! We now how busy life can be! It means so much to have you mention it! We also take pride in fast response times and follow-ups, so again thank you for noticing! It's the little things!We look forward to working with you again in the future!!If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

stacnjay's profile image
stacnjay 
9 years ago

Great experience! 

Business response:

We are LOVING your 5 STAR REVIEW! Thank you so much for taking the time to share your great experience with us and others! We put a lot of time and thought into making sure our customers get a fun, easy and enjoyable experience! We look forward to working with you again in the future!!If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

Paul's profile image
Paul 
9 years ago

took a while to get response. Car was sold 

Business response:

Paul-I apologize that you weren't given a response right away. We are constantly working with our team and resources on how to make sure inquiries are answered immediately. Thank you for sharing your frustrations, we will definitely use it to better our processes. I also apologize that there was miscommunication on the availability of the vehicle. We just recently started working with Car Gurus on making sure the proper inventory feed was going out to customers, to ensure this won't happen again. We hope to get the opportuni... read more

LeAnna's profile image
LeAnna 
9 years ago

Very responsive and helpful 

Business response:

LeAnna!We LOVE a 5 STAR REVIEW and we LOVE our happy customers! We work really hard to respond immediately and to go the extra mile for our customers! Thank you for taking the time to tell us about it! You rock!!We look forward to working with you again in the future!!If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

virgil's profile image
virgil 
9 years ago

Very satisfied 

Business response:

Thank you Virgil for the AWESOME 5 STAR REVIEW! We are satisfied when our customers are satisfied! We look forward to working with you again in the future!!If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

david's profile image
david 
9 years ago

Good Response even though the car was sold already. very helpful 

Business response:

HI David-Thank you for you 5 Star Review!! I do apologize that the vehicle was sold. It seems that at the time of your inquiry, we didn't have a proper inventory feed going to Car Gurus. Since, then we have corrected that and all should be accurate next time you shop! We would love the opportunity to work with you again! If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

Patrick's profile image
Patrick 
9 years ago

John Cash was great at Charles Boyd tilling me about the GTO I LOVE THE CAR!!!!! 

Business response:

Patrick! We love the 5 STAR REVIEW and we love when our customers are happy and excited about their experience and our staff!!! Enjoy that GTO! If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

Cassie's profile image
Cassie 
9 years ago

Our salesman, John Cash made this easy and gave us a good deal on our trade in. We got a great deal on our used but pristine suburban. Will recommend highly to family and friends! 

Business response:

Cassie! Thank you for the AWESOME 5 STAR REVIEW for our dealership and Sales Manager John Cash! Enjoy your Chevrolet Suburban!! Thank you so much for the kind words and recommendations! If I can ever be of assistance to you, please feel free to reach out to me at 252-492-6161. B. Farrar-Clary 

Candace's profile image
Candace 
10 years ago

This car was perfectly describes on the website. My only issue was with the price, I felt like the suv was slightly over priced compared to getting the same suv brand new at around the same price. Also the suv has been on the lot for almost 3 months at pretty much the same price. Also they offered me almost 4,000 dollars less for my trade in compared to an estimate that the Acura dealership had given me the morning off. 

Business response:

Hi Candace!I apologize that we weren't able to connect with you on pricing. Thank you for bringing it to our attention. We have been working diligently on competitively pricing our inventory to offer our customers more of an advantage for going through our dealership. Our hope is that you will give us an opportunity to work together again in the future. If I can help you in anyway, please contact me directly at 252-492-6161B. Farrar-Clary 

Frequently asked questions about Charles Boyd Chevrolet Cadillac Buick GMC Service

How is Charles Boyd Chevrolet Cadillac Buick GMC Service rated?

Charles Boyd Chevrolet Cadillac Buick GMC Service has a 4.5 star rating with 152 reviews. 

When is Charles Boyd Chevrolet Cadillac Buick GMC Service open?

Charles Boyd Chevrolet Cadillac Buick GMC Service is open now. It will close at 5:30 p.m.  

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