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Charles Boyd Cadillac
- Car Dealers
- Henderson, NC
About this business
Location details
250 Ruin Creek Rd, Henderson, NC, 27536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible Service Experience — Avoid for EV Issues I brought my Cadillac Lyriq into Charles Boyd Cadillac to address a tail light issue, and it was an absolute nightmare from start to finish. For a luxury brand vehicle, you expect a certain level of professionalism and efficiency, but the service department here completely failed to deliver. The staff are incredibly slow and entirely non-responsive. Trying to get a simple update on the status of my vehicle was like pulling teeth—calls and messages went completely ignored, and... read more
We love Charles Boyd’s dealership. We just purchased 2 cars recently from Charles and Isiah Williams! Both transactions were smooth as could be. Both Charles and Isiah went above and beyond to find both the cars we were looking. They got them to the dealership in Henderson so we didn’t have to go anywhere else. Isiah has been helpful with follow up several times since the purchases. If you are looking a vehicle, new or used, give Isiah a call or visit. 😊
This dealership has the best sales and service hands down. While out of the state recently, I locked my keys in the car while my phone was inside. I had no way to unlock it and could not contact ONSTAR. I called Isaiah at the dealership. He immediately started helping by calling ONSTAR, putting us on a 3 way call while I used my husband’s phone. He spoke with the representative explaining the situation and in no time, the car was unlocked and we were on our way! Thank you Isaiah for going above and beyond!
The visit was pleasant, but the 37k mile Ram truck had some surprises. After their supposed 100+ point inspection, the electrical glitches just keep happening. I brought it home and 24 hours later the power running boards work half the time; the Uconnect screen has automatically rebooted four times (twice just went black and stayed that way); the seat memory comes on and off sporadically; the auto-start feature stopped working for two days and then randomly came back on; the radio favorites I saved have completely disappeare... read more
we have done business with them for quite some time - they have sold us Cadillac cars and when I am became, disabled their service department, fixed my older model Corvette - they may not be able to answer the phone, leave them message -
Frequently asked questions about Charles Boyd Cadillac
How is Charles Boyd Cadillac rated?
Charles Boyd Cadillac has a 4.4 star rating with 61 reviews.
When is Charles Boyd Cadillac open?
Charles Boyd Cadillac is closed now. It will open tomorrow at 9:00 a.m.
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