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Charles Auto Sales
- Car Dealers
- Springfield, MA
About this business
Location details
1469 State St, Springfield, MA, 01109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Tried to sell me a truck with massive holes in the frame for $14k. There's no way they didn't know about it, wasn't fooled by the guy playing dumb. Walk in the office and there's two big cans of Rust-Olem Stops Rust Enamel Paint on the desk, hah. The two trucks I looked at didn't even start, needed to be jumped. Seems like they buy rock bottom cars at auction and do the bare minimum to try to get you to buy. Poor communication too. Avoid them.
Dealership review By far the most incompetent and unprofessional dealership experience I’ve ever had. The entire process dragged on endlessly, and communication was almost nonexistent. I had to constantly chase them down for updates while being repeatedly told “it will be ready tomorrow,” which turned into delay after delay. When I was finally told the truck was “all set,” I drove it and immediately realized the driver-side wheel bearing was completely shot — the tire literally felt like it was about to fall off. This is an ... read more
Do not buy from here unless you are knowledgeable with cars….these people are greasy people. They tell you the car is guaranteed to pass inspection and emissions and they do that by giving you the sticker when buying a car and then when you realize something’s wrong they will turn it on you and say it was your fault so they aren’t liable “it wasn’t like that before”. I bought A truck from these people brought it to my mechanic the next day and my mechanic said this should’ve never passed inspection….right strut was blown, ta... read more
Frequently asked questions about Charles Auto Sales
How is Charles Auto Sales rated?
Charles Auto Sales has a 3.4 star rating with 41 reviews.
When is Charles Auto Sales open?
Charles Auto Sales is closed now. It will open on Monday at 10:00 a.m.
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