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Chapman Ford

4.4

About this business

There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in-person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. View our entire inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite F... read more

Location details

3950 89th St, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.42,602 reviews
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Israel Soto's profile image
Israel Soto 
4 years ago

John DiCristofano is a big jerk. Unwilling to help. Talks over you. Won't let you talk. He will just ramble on not letting you talk, if you try to talk, he will say you are rude because you are interrupting him. I said, "dude, let me talk, let me get a word out, listen to me." He won't listen.. He is a diva and will hang up on you. Horrible customer service. Horrible Horrible, by far the worst experience I have had with a sales guy. Absolutely horrible. 

Tammy Donnell's profile image
Tammy Donnell 
recommend  Recommended
4 years ago

We had an issue with our Ford pickup this morning. Tim Beal in service went over and above to get our truck in and kept us updated on the progress. Chapman Ford and Tim Beal in service are the best!! Highly recommend!! 

Michael Zschunke's profile image
Michael Zschunke 
4 years ago

Do NOT give them your phone number. Called 4 times before I got home when I specifically asked them not to call me today. 

Janet Medina's profile image
Janet Medina 
4 years ago

Deceptive sales practices. No one is willing to help. I gave the general manager a call and left several messages as well with the general sales manager and no one bothered to called back. Very dissatisfied with the general sales department and lack of follow up. 

Kathryn Abney Chlebus's profile image
Kathryn Abney Chlebus 
recommend  Recommended
4 years ago

Jeremy Carithers was great to work with. John Hurley processed us through financing super quick. 

Business response:

Thanks for leaving a review, and mentioning Jeremy and John. You're right, Jeremy and John are phenomenal! We are happy to have them on our team! - Your Friends at Chapman Ford 

Dianne Renninger's profile image
Dianne Renninger 
recommend  Recommended
4 years ago

I highly recommend Larry Busino, it was a pleasure to work with all the management/staff we encountered at Chapman Ford Lancaster! 

Business response:

Thanks for leaving a review, and mentioning Larry. You're right, Larry is fantastic! We are happy to have him on our team! - Your Friends at Chapman Ford 

Steve Lowen's profile image
Steve Lowen 
4 years ago

By going out of business, that is how bad they are. 

Kurwin Forest's profile image
Kurwin Forest 
recommend  Recommended
4 years ago

Went in late on May 21st and met Richard Jewett. We gave him all of our information and what my wanted - He called it a Unicorn as there were only 6 in the west region. Between holidays, work schedules and everything else we were finally able to get in May 30 to make the purchase. Richard worked up the deal the Sales Manager did a great job with not being pushy and the Finance guy (John Hurley) was super amazing - all of them together worked us a great deal!!! It was well worth the 6 hours we spent in the dealership. We will... read more

Kim Fearon's profile image
Kim Fearon 
4 years ago

Frequently asked questions about Chapman Ford

How is Chapman Ford rated?

Chapman Ford has a 4.4 star rating with 2,602 reviews. 

When is Chapman Ford open?

Chapman Ford is open now. It will close at 9:00 p.m.  

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