Chapins Landing Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chapins Landing Apartments

2.7

About this business

Living at Chapins Landing Apartments in Pensacola feels like being on vacation, with two resort style swimming pools, beach volleyball and state of the art fitness center and more. Our community offers spacious and newly renovated studio apartments, 1 bedroom, 2 bedroom and 3 bedroom apartment homes. 

Location details

711 Underwood Ave, Pensacola, FL, 32504, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7239 reviews
Select a rating
Adriana Love's profile image
Adriana Love 
on Google
a day ago
Frank Murphy's profile image
Frank Murphy 
on Google
2 days ago

New maintenance crew are great! 

Carlos Izquierdo's profile image
Carlos Izquierdo 
on Google
a week ago

Lived here for about 4 months only but in that time I dealt with a lot of incompetence. They were very uncommunicative and slow during the application/move in period. A rat died in my walls and it took them 3 days to take its decomposing corpse out of the unit during which I had to stay at a hotel. They only even bothered after I told them that I would pick up and go if this issue wasn’t solved immediately. When I had to terminate my lease they had me mail a check to a non existing address, refused to pick up the phone or an... read more

Christie's profile image
Christie 
on Google
2 weeks ago

Moved into this place in October 2024. My washer broke in January 2025. Six months later the washer was still not working. I was told they were working on emergencies first. In the six months of waiting for a working washing machine, they replaced the awnings in the pool, hung up hammocks and replaced the dog park signs. Not really emergencies in my book. I asked for compensation and I was told no. So I still had to pay full rent that was supposed to include a working washing machine and still had to pay to go to a laundroma... read more

Preston Braswell's profile image
Preston Braswell 
on Google
2 weeks ago

Month and a half without a working washing machine and STILL waiting. I was told they were prioritizing emergencies. "Emergencies" they have fixed at my unit while waiting for a washing machine replacement: A raised piece of wood on my porch that I didn't make a maintenance order for, sliding doors that came off the tracks. I'm paying Chapins Landing to NOT do my laundry in my unit while paying a third party to do my laundry elsewhere. One star for staff and maintenance. Unhelpful. Services not rendered. EDIT: For those foll... read more

View all google reviews

Frequently asked questions about Chapins Landing Apartments

How is Chapins Landing Apartments rated?

Chapins Landing Apartments has a 2.7 star rating with 239 reviews. 

When is Chapins Landing Apartments open?

Chapins Landing Apartments is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com