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Champion of Decatur
- Automotive
- Decatur, AL
About this business
Location details
3831 US-31, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called and asked what time they closed. They didn't ask what department they just said 7. So I hung up and came right after I got off. Mr. Jason Propes in sales very rudely informed me (while smoking his cigarette that he couldn't even put out to hold a conversation with me) that he wasn't helping because service closed at 5. There was 2 other guys outside smoking with him and my car was running hot. So Dru got out and was putting water in it. They all get up and go inside as they watch from the window him with the hood up... read more
Business response:
We realized it is upsetting to have vehicle issues and when you go to a dealership you expect to have someone immediately take care of your problem. We are sorry you felt that we didn’t provide the service you expected. Unfortunately our sales people don’t have the ability to diagnose or repair vehicles. I have spoken to the individuals involved and we have discussed alternative ways your visit could have been handled. If given the opportunity, our service department will make every effort to solve your vehicle problem and g... read more
We really enjoyed our experience@ @[391807054192306:Champion Of Decatur]. Everyone was friendly and took great care of us. We got a 2017 Journey and we absualuty are in love with it. It was a pleasure working with Chris Latham.
The ONLY place to buy a vehicle!!! Great staff, very knowledgeable, easy to work with!!! Service has been great as well!!!
Awful experience! My car will not go back here. It took two weeks to fix a repair. They broke the part the first time. When I got my car back the limited decal on the back was ripped off, two lines were cut for my wiper fluid, stuff was thrown in my floorboard, seats, steering wheel, and mirrors were all moved, and plus my car wasn't locked when I picked it up. Will be filling a claim. My car was in better quality before it went. It's probably more stuff wrong with it that I haven't discovered yet.
Frequently asked questions about Champion of Decatur
How is Champion of Decatur rated?
Champion of Decatur has a 4.3 star rating with 1,071 reviews.
When is Champion of Decatur open?
Champion of Decatur is closed now. It will open on Monday at 9:00 a.m.
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