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Chameleon Pools & Concrete

3.9

About this business

Decorative concrete, custom designed patios and inground pools, vinyl liner pools, gunite pools, computerized design. 

Location details

4705 Mapleton Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.951 reviews
Select a rating
Elena H.'s profile image
8 years ago

Worst company to deal with. Please review before doing any work with Bob and Chameleon Pools. I am so upset with myself for trusting this guy and his company. I have spent over $30,000 that were a life time of savings and I have had nothing but issues with follow ups with the company. They were scheduled several times to come back and fix the repairs and never did. It was always next week, tomorrow, then cancel and not answer any phone calls. When I voice my opinion through e mails and voice mails, I get nasty emails from Ch... read more

jeffluke's profile image
8 years ago

I would avoid Chameleon Pools and Concrete at all costs. After doing a decent job at my place (it has odd markings that they said would go away and haven't) they did a job at my neighbors and my fathers houses. They screwed up my neighbors so bad the owner, Bob, came over to see it. Bob got into a FIGHT with the sales guy on my neighbors premises. Bob then argued with my neighbor, not wanting to compensate them for screwing up, and left the job unfinished. Then after a few weeks my fathers concrete started to show oil marks ... read more

Joan L.'s profile image
8 years ago

Investigate before signing a contract!! Without a doubt, this is the worse, most unprofessional company I have ever dealt with. We were contacted to have them install a stamped concrete patio in our back yard. After completion, issues with the job arose. Numerous phone calls were never returned and it took a trip to their business to get anyone to come out to assess the unacceptable condition the patio was in. We had to take them to court to get any satisfaction out of them and won a judgment against them for what the judge ... read more

Shelly A.'s profile image
11 years ago

Worst service I ever had. I was promised verbal services from Bob and never received them. Bob is low down & dirty. Make sure you sign a contract & that he does not do the switch & bait on you. Bob's electrician started a small electrical fire in my garage and shut down my electrical gates to my driveway for weeks. He tried to blame the installed of my gates for that problem. Bob is a straight up crook. After your pool is installed he is AWALL. He does not take responsibility for his faults. He blames others. DO NOT TRUST TH... read more

john11583's profile image
13 years ago

They've serviced my pool for years and have always been helpful! Great office staff and really knowledgable crew. 

pops49's profile image
13 years ago

The other review on this page sounds like it might've been the customer. They built a patio for a friend of mine, they did my driveway on my old house, and installed a garage floor and driveway in my new place. I will defintly deal with them again. Bob is great and so is the office crew. 

shell6872's profile image
15 years ago

This company doesn't even rank one star in my book. I recently contracted this company to clean and open my pool. Not only was the job not completed correctly, I have been ignored, screamed at, hung up on and promised that the problem would be resolved. They were already paid and on top of the invoice paid about $80 more to fix a problem with the pump which I found out later that their employee was trying to make some money on the side. I was looking for a new pool company to build an inground pool in my new house but if thi... read more

Frequently asked questions about Chameleon Pools & Concrete

How is Chameleon Pools & Concrete rated?

Chameleon Pools & Concrete has a 3.9 star rating with 51 reviews. 

When is Chameleon Pools & Concrete open?

Chameleon Pools & Concrete is closed now. It will open on Monday at 9:00 a.m. 

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