Certified Alarm Systems's cover image
Claimed

This profile has been claimed by the business owner or representative.

Certified Alarm Systems

4.2

About this business

We protect over 30,000 homes and businesses in the Baton Rouge area with home security, business security, camera systems, surveillance systems, home automation, and home theater solutions. Since 1991, Certified Alarms has served the home and business security needs of Baton Rouge and surrounding areas with the highest levels of quality and professionalism. We provide local monitoring 24 hours a day, 7 days a week, and 365 days a year to all residential and commercial customers. Your call will never be routed out of the stat... read more

Location details

1113 Florida Ave SE, Denham Springs, LA, 70726, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2398 reviews
Select a rating
Edwin E.'s profile image
Edwin E. 
a year ago

I contacted them to buy alarm service and the told me how much was monthly by the phone , so I said ok , the day they went to install the service I was not at home , so my son let them in to install the service , technician ask my son to sign my son did , next thing I know is the we are under 3 years contract withou advising my son neither me about that , I don’t recommend this company to any body , at least you want to waste your money , their system fail many time , exactly When you need it the most ,  

Robert H.'s profile image
Robert H. 
3 years ago

My business and 2 others just got broken into. My business had the Certified Alarms alarm, but it failed to go off when we were broken into. The technician failed to uncover the failure and said that things just fail sometimes. I bought and paid for this service thinking it would protect me. What’s the point if the alarm is not going to do it’s job when I need? If you have this service, you need to seriously change. 

Irfana Q's profile image
Irfana Q 
3 years ago

Company had us on 2 contracts ending at different times. When one service agreement ends, the other service does not work. But they want us to buy out First agreement with video surveillance cameras ends May 1st. We terminated that agreement. Second agreement for doorbell camera ends May1st 2022. It does not work without the first agreement. This was not disclosed to us in the beginning. The company wants us to buy out the second agreement and penalize us. They threatened to turn us over to collections. We paid $194 on April... read more

Renee Warren's profile image
Renee Warren 
recommend  Recommended
4 years ago

My sister recommended certified alarm when I purchase to my house. she informed me about the great customer service and how pleasant all of the associates are. Today Jeremy did an outstanding job today updating my system. I had some special request of him and he accommodated me seamlessly. Jeremy is textbook customer service. 

Susan Wallace's profile image
Susan Wallace 
recommend  Recommended
4 years ago

We have been with Certified Alarm System for many years. We have always received excellent service, but the last service call was perfect! Jeremy was the service person that came out. He was extremely friendly. He explained things to us thoroughly; answering any and all questions. We would recommend this company to everyone . 

Tara Jeanne Elphick's profile image
Tara Jeanne Elphick 
5 years ago

So, we were with another alarm company that certified bought out. They show up at our office, and ask for anyone to sign a service agreement. They don’t inquire at all if the signee is allowed to sign for the business. Therefore, an ex-employee if the company signed the company into a three year contract. Upon closing the business after 1 year, certified is making the owner pay out two more years that he never signed for. When he told certified that the person who signed has nothing to do with the company, they said that was... read more

Jessica Henson Gill's profile image
Jessica Henson Gill 
5 years ago

We have had monitoring through Certified for the last 6 years. Edward came out today and did a great job troubleshooting an issue with our system. He was prompt and professional. I would highly recommend Certified! 

Mike Benson's profile image
Mike Benson 
5 years ago

I have been a Certified Alarm customer since 2006. We also have a Generac Generator from Certified. Customer Service and response has been excellent and my monthly fees are lower than I’ve heard advertised by other security/alarm companies. 

Charlene Tullier Hunt's profile image
Charlene Tullier Hunt 
5 years ago

Excellent in-house customer service provided on this date by Mr. Edward Oliszewski. He was very knowledgeable, professional & punctual. I would highly recommend Certified Alarm Systems. 

Frequently asked questions about Certified Alarm Systems

How is Certified Alarm Systems rated?

Certified Alarm Systems has a 4.2 star rating with 398 reviews. 

When is Certified Alarm Systems open?

Certified Alarm Systems is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com