Centura Medical Group Internal Medicine Castle Rock

Sophia K 

on BBB

a year ago

YOU NEED TO RESEND CLAIM TO MY INSURANCE. I did NOT receive emergency room services, but was billed as such. I am NOT paying for services I did NOT receive. Absolute FRAUD. 

Madison M 

on BBB

2 years ago

If you have serious conditions and need medication, DO NOT COME HERE. I grew up in ******** and was prescribed medication as a teenager for "postpartum depression" at the ripe age of 16...with no child or pregnancy. I had made them aware of this fact, and they responded by bringing up my mother and grandmother's struggles with depression, "and this medication worked for them!" Well, I ended up going out-of-state for college, was dependent on anti-depressants to feel at all normal, and found it EXTREMELY difficult to get ahol... read more

Melissa B 

on BBB

2 years ago

Absolutely HORRIBLE The Broadmoor location staff and doctors could care less about their patients! Whats more, they are rude as hell!Dont go!!!!!!!!If I could give negative stars I certainly would! 

Elizabeth B 

on BBB

2 years ago

The worst medical disision I ever made.Was choosing Centura Healthcare. Do not make the same mistake I did. Pick a different plan . You will he billed a lot higher dollar amount than quoted. And once you pay a bill you get another. They stack the invoices in their system and when you pay one thinking you are now got up they generate another, so there is no end. Do not choose CENTURA HEALTHCARE 

Tracey H 

on BBB

2 years ago

**************** = 0 Empathy at front desk = 0 Going to the emergency room and being greeted by an agressive, unkind, assuming woman = Will never set foot at Centura again. 

Marie S. 

on BBB

2 years ago

A very bad customer/******************** service. The billing service has been the worst, they told me that they had no information about my primary insurance, but it was given at the time of my emergency date: October 24th. I have tried to call them many times, they did not respond. If I have another emergency, I will refuse for the tech support to take me to St ******* hospital. I have been very upset, treated unjustly. Thank you. M. 

David M 

on BBB

2 years ago

Be Careful with Centura Health hospitals. Even though they contract a certain rate with insurers such as United Healthcare, they will allow Physicians to attend to patients, who are not in network. The out of network Physicians will bill far more than the contracted rate. If you don't pay the exorbitant rate they will send you to a collection agency. This is a SCAM! 

Stewart J 

on BBB

2 years ago

I few months ago my wife took me to the Centura Emergency room because of upper back pain. This Centura emergency room is located at Dacona ********. I believe the doctor's name was **************. Dr. **** did a cat scan and said nothing was wrong and sent me home. A few days later I went to another doctor and the first thing he said was that he looked at the cat scan from Dr. **** and I have coronary artery blockage. A stress test was done and out of the 3 coronary arteries, the first artery was blocked 80 to 90 percent, s... read more

Bryan K 

on BBB

2 years ago

If I could give this place one star I would. Please whatever you do, do not go to this practice. We originally chose this location because it was close to our home. We made an appointment for our newborn at this location, when we get the office we get check in and a nurse takes us back to the room no problems up until this point. Once the Doctor comes in is where everything falls apart. He begins by asking all the normal questions then starts asking my wife about breast feeding, after she declined it saying we already had so... read more