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Central City Air
- Heating & Air Conditioning/HVAC
- Houston, TX
About this business
Consistent Quality Service At Central City Air, we pride ourselves on top quality air conditioning and heating installations and service.
Location details
520 Thornton Rd, Houston, TX, 77018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of our AC units stopped working on the hottest day of 2019 (106 degrees outside!). The unit that wasn’t working correctly is 20 years old so we assumed that we were headed for a unit replacement. I called Central City, explained how the unit(s) were functioning, and they dispatched a tech the afternoon of the same day I called. They even sent me a text to let me know that the tech was on his way, with expected arrival time. Jose arrived and quickly discerned the problem (a capacitor had failed). Within 30 minutes of Jose... read more
I just had my heater go out today and Central City Air was so prompt and friendly in replacing my heater. They came out the same day and did an excellent job. Great work!
Response to Customer Complaint I work for CCA and am responding with the facts. Unit was installed on 12-20-06 with mfr 2yr parts & 6yr compressor lmt warranty no labor warranty. 11-7-08 first call-CCA tech diagnosed bad coil, per mfr warranty expert he was instructed to try procedure that should fix it-got system working. Unit gave trouble 2 more times: 11-12-08&4-7-09. Repaired according to mfr-working again. CCA did not charge for repairs. 5-12-09 tried one last mfr procedure-didn't work, mfr agrees to replace coil. CCA i... read more
Response to Customer Complaint – I work for CCA and am responding with the facts. Unit was installed on 12-20-06 with mfr 2yr parts & 6yr compressor lmt warranty no labor warranty. 11-7-08 first call-CCA tech diagnosed bad coil, per mfr warranty expert he was instructed to try procedure that should fix it-got system working. Unit gave trouble 2 more times: 11-12-08&4-7-09. Repaired according to mfr-working again. CCA did not charge for repairs. 5-12-09 tried one last mfr procedure-didn't work, mfr agrees to replace coil. CCA... read more
Poor treatment of a long-time customer I have been a customer of Central City Air for the past 8 years. Two years ago, I had my garage apartment finished out as a family/media room and Central City Air designed and installed the air conditioning, a Fujitsu mini split-duct system. The system failed while still under warranty. They made a repair but it failed again several months later. Central City Air concluded the evaporator coil and air handler should be replaced under warranty. It took Central City Air more than four mont... read more
Poor treatment of a long-time customer – I have been a customer of Central City Air for the past 8 years. Two years ago, I had my garage apartment finished out as a family/media room and Central City Air designed and installed the air conditioning, a Fujitsu mini split-duct system. The system failed while still under warranty. They made a repair but it failed again several months later. Central City Air concluded the evaporator coil and air handler should be replaced under warranty. It took Central City Air more than four mo... read more
Frequently asked questions about Central City Air
How is Central City Air rated?
Central City Air has a 4.9 star rating with 309 reviews.
When is Central City Air open?
Central City Air is closed now. It will open tomorrow at 9:00 a.m.
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