Centra Bedford Memorial Hospital

Jan D. 

on Birdeye

6 months ago

I was happy with the group then a situation happened. It’s kind of a long story but my main dissatisfaction is because the nurse I spoke with didn’t include all the facts of conversation and because of that now they won’t treat me anymore with pain medications anymore and I’m having a lot of pain again from Arthritis. I can’t find another Doctor that is taking new patients. Most pain offices don’t give pain medication only shots or physical therapy and I e already had a shot of it only work for a little while and then the pa... read more

Jan D. 

on Birdeye

6 months ago

Not happy with them wish I had never went there! Live and learn!  

Gray S. 

on Birdeye

a year ago

I wanted to write this review specifically about one person I dealt with during my recent experience at Bedford Memorial Hospital. Lindsay(sp) Burch is absolutely the best nurse I have ever come in contact with during any of my Centra experiences! She not only did everything she was supposed to do but went above and beyond in making sure that I was taken care of no matter what. All of this while I think working a double shift! Her supervisor, Carolyn Hitchcock, should also be commended for having Lindsay under her tutelage! ... read more

Donna Campbell C. 

on Birdeye

a year ago

I feel that they actually saved my life.Walk in clinic and er visit,still very ill.They had enough sense to do blood work,blood work came back showing rocky mountain spotted fever,given the right antibiotic and feel much better.Only complaint I have is that you cant be seen when needed,appointments can be several weeks away 

Linda N. 

on Birdeye

a year ago

If I could give this horrible place negative stars, it would be negative 100. I was brought in by ambulance with a blood pressure of 212/111....potential stroke level. Then I was put in a waiting room full of maybe 50 people mostly on their phones that were not muted. Then I sat for over 5 hours. After 3 hours, I went up to the window manned by an extremely rude woman who said, "You were reassessed an hour ago." WHAT/ No I was NOT! I was NEVER reassessed during my over 5 five hour wait. Neither was I checked on, spoken to, n... read more

Lynn O. 

on Birdeye

2 years ago

I'd give them no stars if I could. They are worthless. My son dislocated his shoulder and after telling us they could help, after waiting to be seen for an hour and 15 minutes, they then said they could not help and we'd need to go to the hospital. They then proceeded to bill for that lack of service and have no way, per their own admission, for someone to "dispute" a bill (which I would think is a violation of a healthcare law somehow). I've called them four times and emailed them; they don't respond. Anyway, I'd go to... read more

Margaret Marie Jones B. 

on Birdeye

2 years ago

I have gone to this center three times. Two out of the three I was turned away. This is suppose to be Urgent Care. While the one time I did get cared for the staff was nice, but they turn away patients way before their closing time.. Sent you to another walk-in center. The center that I did go to told me that they are having to ask patient to wait three to four hours because sent them there. They are that backed up. The last time I went there it was 1:00 p.m. they suppose to close at 8:00 p.m. No one was there in the wait... read more

Maurice H. 

on Birdeye

2 years ago

On May 5, 2022, during the pre-surgery period, a nurse came down from the OR, I presume (but it could have been any random person), and immediately decided she had to shave my genitals and groin area. I had never seen this nurse before and she just, literally, came into my room. There was no introduction or any information regarding who she was, where she worked, and most importantly, what authority and what role she had in my procedure. She never asked me about what she intended to do. She had no interest in my input. She i... read more

Geoff G. 

on Birdeye

3 years ago

Dr. Gibbs is the best doctor I have ever been to. He always helps me out when I am having health issues and cannot get them straight with supposed specialists. I would recommend to anyone who wants a doctor who actually cares about his patients.