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Centerstone

2.2

About this business

Location details

2105 Crums Lane, Louisville, KY, 40216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 3:30 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.219 reviews
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Angela Roby's profile image
Angela Roby 
on Google
3 years ago

The therapists are overwhelmed. Maybe everyone is trying the best they can but there are so many people needing help and not enough workers, time, or space. If you go in person, the waiting room is small, there's not easy access to a bathroom, and you're going to be waiting a long, long time. If you get lucky enough to be assigned to a therapist via telehealth, you can expect repeated cancelled sessions. They'll book your appointment a month or more away, "forget" to call you to cancel it, and eventually drop you for "missin... read more

Keelyn Oneal's profile image
Keelyn Oneal 
on Google
3 years ago

Every month I have to call SEVERAL times just to get my medicine sent, and sometimes they don’t even send it. This is hard for me because I work nightshift and hardly can even wake up to call them. I’m done with this place I want to get transferred, working 3rd shift and going to college and they want to be difficult with the medication that I’ve been taking since I was 5 years old, yea no. This is causing me extreme fatigue and I can’t concentrate on my school work or work at ups. 

Molly Mersal's profile image
Molly Mersal 
on Google
4 years ago
Karen Hord's profile image
Karen Hord 
on Google
4 years ago

Reception is terrible, Rude and It's like pulling a tooth to get a refill on meds. No one will respond to messages left on voicemails. The only reason I keep my son at this office is because I like the Dr he sees. 

Angela Roby's profile image
Angela Roby 
on Google
5 years ago

I loved the reception staff and the therapist I saw. I believe everyone is doing the best they can but there are so many people needing help and not enough time or space. The waiting room is small, there's not easy access to a bathroom, and you're going to be waiting a long, long time. Bring a book 

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Frequently asked questions about Centerstone

How is Centerstone rated?

Centerstone has a 2.2 star rating with 19 reviews. 

When is Centerstone open?

Centerstone is closed now. It will open tomorrow at 8:30 a.m. 

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