Center For Metabolic and Weight Loss Surgery at Columbia University

CE Daniela Arnedo 

on Google

6 months ago

Staff is nice. My surgeon, Dr Guzman wants to make sure to answer your questions, doesn’t want you to leave without having any doubt or question. Thanks to Gio for advising me on what surgery to have, and for setting me with an awesome surgeon. They see both great! 

Maria elsworth 

on Google

10 months ago

The staff here is extremely rude and unprofessional. The patient coordinators have very little knowledge about the program or the process, making it very unorganized. I would advise anyone to NOT go here for bariatric surgery. Having a supportive, knowledgeable administrative staff is crucial, and when that’s lacking, things can easily get lost in translation. The front desk staff, who answer the phone, seem to know nothing about the surgery, the process, or even the insurance reequirements. Avoid this place if you can. 

Katiria Rodriguez 

on Google

a year ago

Very nice place and doctor is wonderful.. 

Cynthia Soto 

on Google

3 years ago

I can’t reiterate this enough, the person who answers calls represents your company and what it offers. She should be knowledgeable with questions asked and have solutions… she should be attentive and answer questions accordingly. 

A Google User 

on Google

4 years ago

Dr. Bessler is a down to earth surgeon and very experienced, which I certainly appreciated. Gio is equally awesome and really supportive. While the office staff is responsive, their demeanor can be hard to take at times (dismissive, short) which made it a challenge to be a patient of the center. I hope management has worked with the staff on this issue (I am a former patient from 2019), seeing how communications happen much more with office staff than it does with the surgeon who you only see and speak to occasionally.