Center for Emotional Health - Cherryville

Haley H. 

on Birdeye

a year ago

I was matched with a great counselor after some low-risk mental health issues and have been seeing her for over two years- very qualified and a great match for me! I have switched psychiatrists within the business multiple times due to them leaving the practice- but each Dr has always been polite and great for me as well.  My only issue is revolved around scheduling. I can NEVER get a hold of anyone in the scheduling department past 1PM. Because of frequent psychiatrist changes, I almost always have to call to schedule a ne... read more

Sue Fitzpatrick B. 

on Birdeye

2 years ago

CEH doesn't care about you or your mental health issues. The front office staff is inept and the billing department is useless. They told me I had a $40.00 co-pay, then ten weeks later said "Oops! It's actual $200.00 a session". I have lost my therapist, and am now fighting with CEH over an outstanding balance. They don't care about you, they only care about MONEY. I have also left a review on Pissed Consumer.  

raffa g. 

on Birdeye

2 years ago

We were half an hour early for an appointment, only to be sent across town to another address. We arrived ten minutes prior to the meeting only to be told they wouldn't take us because we didn't have enough time to fill out the paperwork. Obviously they couldn't care less about the client as long as they get the insurance information. It is disgusting, I wouldn't let them treat my dog. It doesn't take much to see they are only in it for the money. 

Melissa R. 

on Birdeye

3 years ago

These are people who do not care about patient health, and instead only care about their reputation and money. I was going through a medication change, and had little to no luck getting the person who actually prescribed me the medication on the phone. The switch was not going well and I needed to be treated. Since I was not receiving any support from them, I used my voice and my first amendment right to air my experience on social media. When I walked into my appointment, the doctor had my post printed out and was the first... read more