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Centegra Milestones Therapy Center

3.5

About this business

Specialties Milestones Therapy Center provides Physical Therapy, Occupational Therapy, Speech Therapy and Aquatic Therapy for children from 0 years to 18 years of age. Additional services include Metronome Therapy, Sensory Learning and Bio-Feedback for Pediatric Incontinence. History Established in 2009. Milestones Therapy Center key mission is to be able to provide excellent therapy service along with emotional support to its clients. The primary goal is to develop a close trust between the clients and the staff of Mileston... read more

Location details

394 Federal Drive, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:30 p.m.
SunClosed
3.528 reviews
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Sarah Crittenden's profile image
Sarah Crittenden 
recommend  Recommended
5 years ago

Incredible therapists and administrative staff. 

Julia Dellinger Baser's profile image
Julia Dellinger Baser 
5 years ago

One of the most dishonest & fraudulent hospital systems, regarding billing. We were beyond hesitant to send our son to PT & OT @ Milestones because they are owned by Centegra. “What can go wrong since we have a $50 co-pay for outpatient OT, PT & Speech therapy” (I’ve used the PT benefit - $50 co-pay - over 25x in 2019 alone; our son used it 30-40x last year). Centegra: “Here, hold my beer.” As they submit the sessions as God knows what (haven’t figured it out yet) for $1,000+ per visit (under Centegra Hospital - McHenry). Wh... read more

Ericka Koutiel's profile image
Ericka Koutiel 
6 years ago

My son, a seven year old with Autism Spectrum Disorder, has been receiving OT services from Milestones for just under a year. On Monday, I walked out of the bathroom because I heard him calling me. When I walked up to the front desk, Sakina, the “manager,” was squeezing his cheeks hard and she had her face in his face, and she was raising her voice at him. I had to tell her TWICE to let go of his face, and at this point, I had no idea what was going on or even who she was, as I had never been introduced to her. When I inform... read more

Shashank Sharma's profile image
Shashank Sharma 
8 years ago
Jennifer Weinhammer's profile image
Jennifer Weinhammer 
9 years ago

I had the exact same experience as the gentleman below with the transition of Milestones to Centegra. We had been going to Milestones for over 5 years and were one of several families told by the previous owner that there would be no changes with the transaction. That could not be farther from the truth. Centegra bills as a hospital visit for therapy. Previous ownership billed as an office visit quadrupling our bills. We payed our biweekly co payment and received a bill in April for outstanding charges that they deemed was g... read more

Jennifer-Pintozzi Zenaty's profile image
Jennifer-Pintozzi Zenaty 
9 years ago

The therapist was great. The back off didn't have their stuff together. Was not informed that I had a certain amount of time before my insurance benefits ran out. So not happy I have a huge amount of money I have to pay out of pocket. 

Gina Carioscia's profile image
Gina Carioscia 
9 years ago
Mike Galvan's profile image
Mike Galvan 
9 years ago

As you will see, all of these reviews are PRIOR to Centegra taking over in January 2015. Here's the latest review- What are Recommended Reviews? We get millions of reviews from our users, so we use automated software to recommend the ones that are most helpful for the Yelp community. The software looks at dozens of different signals, including various measures of quality, reliability, and activity on Yelp. The process has nothing to do with whether a business advertises on Yelp or not. The reviews that currently don't make t... read more

Michael Evitts's profile image
Michael Evitts 
10 years ago

Frequently asked questions about Centegra Milestones Therapy Center

How is Centegra Milestones Therapy Center rated?

Centegra Milestones Therapy Center has a 3.5 star rating with 28 reviews. 

When is Centegra Milestones Therapy Center open?

Centegra Milestones Therapy Center is open now. It will close at 5:00 p.m.  

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