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From our premier HVAC manufacturing partners to world-class distribution network, CE supports the HVAC professional. We're investing in technology and innovative VRF training facilities for sustained growth on our strong base in the HVAC industry. Our expert customer support is available to assist with online ordering, HVAC parts information and general HVAC equipment questions. Visit us in store, send us an email, or fill out a contact form, and we will do everything we can to ensure your satisfaction.
12625 Wetmore Rd #418, San Antonio, TX, 78247, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Worst customer service ever would never want to ever have to call Wetmore or carrier location on Alamo Downs. They’ll leave you on the phone for over an hour. I hate that company. Worst customer service ever don’t even deserve the one star
Horrible customer service. If you decide to come in for parts, wether ordered for will call or not, be prepared for a minimum hour wait. Save a lot of time and go with a different company and brand of a/c.
If I could give no stars I would. Waited over an hour for my supplies. They also gave other people their order before me. Even tho I was there way before them. I would go somewhere else but they carry what I need for work... I'm not the only customer that waited forever
This is beyond the worst location. I have tried making an order for two days over the texting service. And I’ve yet to receive a message from the store, and I completely get ignored when asking for a status on it. Literally the WORST.
Waited over an hour and a half for a coil and txv. Counter guy very unfriendly and seemed like he hated his job. I got to the jobsite and was given the wrong txv. Now I’m having to wait again. Thanks CE, now I’ve lost money and will be home later because of your incompetence.
CE (Carrier Enterprise) - Wetmore has a 2.8 star rating with 78 reviews.
CE (Carrier Enterprise) - Wetmore is open now. It will close at 5:00 p.m.
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