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CE (Carrier Enterprise)
- Heating & Air Conditioning/HVAC
- Alexandria, VA
About this business
Location details
6068 Farrington Ave, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to recognize Alicya Santiago for truly outstanding phone support. She assisted me with a furnace blower motor replacement and patiently walked through every possible antecedent part number when the blower we needed was backordered. After confirming there were none available locally, she went the extra mile and coordinated a direct factory shipment so we could restore heat for a homeowner in the middle of winter. Alicya handled everything with a cheerful, can-do attitude—no frustration, no complaints—just steady, helpf... read more
This place and the manufacturer really sucks on both customer service and getting parts information, pricing, and availability. The worse experience ever.
Your store’s definition of “ready for pickup” clearly needs work. Either update your process, your training, or your leadership — preferably all three.
I’ve had a consistently bad experience at this Carrier store in Alexandria, VA. The customer service is terrible — no one seems willing to help or resolve anything. Every time I go there, the staff is slow, unresponsive, and unprofessional. They take forever to process orders, and it feels like customers are treated as an inconvenience. It’s frustrating and disappointing. If you value your time and expect decent service, I strongly recommend going somewhere else.
The slowest HVAC supply house around takes 1 hour or more to get your equipment
Frequently asked questions about CE (Carrier Enterprise)
How is CE (Carrier Enterprise) rated?
CE (Carrier Enterprise) has a 2.9 star rating with 44 reviews.
When is CE (Carrier Enterprise) open?
CE (Carrier Enterprise) is closed now. It will open at 7:00 a.m.
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