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CB Beauty

4.1

About this business

Location details

105 Consumers Dr, Whitby, ON, L1N 1C4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.163 reviews
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Britt's profile image
Britt 
on Google
11 months ago

It’s such a shame that the owner ruined my entire experience. I could have overlooked the poor communication — the negative experience where, just a few weeks out from my wedding, no one responded to my multiple emails trying to confirm my wedding hair and makeup. Most of the communication had been done via email, with the exception of one phone call. After several emails and even reaching out on social media, someone finally got back to me, saying I had put the wrong number on my form. However, they had a phone number with ... read more

Shelby Corallo's profile image
Shelby Corallo 
on Google
11 months ago

Similar to reviews below. I was in a wedding and had recommended this business to the bride. Now I’m embarrassed as it caused her so much extra stress trying to secure a beauty team three weeks before her wedding. The bride was told by the TOP stylist that they “forgot about a wedding in Europe” (I find that hard to believe) that they had cancel and would send them a new hair team. The team they sent them was not affiliated with the business, in fact it was a whole other business wanting to charge the bride more than what sh... read more

Joe Lavoie's profile image
Joe Lavoie 
on Google
a year ago

Atrocious customer service. Well, no customer service at all is more accurate. Booked them for our wedding coming up in September. They have now completely ghosted us. No email communication, no number to be found anywhere. Please save yourself the time and stress and AVOID this place at all costs. Their reviews are now filled with people who have had the exact same experience as we have, your experience won't be any different if you are trying to book with them. Edit: They sent us a voice note so that we could hear the "sin... read more

Midori Clark-Baba's profile image
Midori Clark-Baba 
on Google
a year ago

I strongly advise against booking this company for your wedding or special events. Despite signing a contract a year in advance, they have completely ghosted me with my wedding less than two months away. I have sent multiple emails, scheduled calls with the owner (who never called back), and sent text with no response. This level of unprofessionalism and lack of communication is extremely frustrating, especially now that I have to find a new company on such short notice. This situation has also resulted in higher costs, as m... read more

Jessica Ferracuti's profile image
Jessica Ferracuti 
on Google
a year ago

I have worked with Cass and her team multiple times and I've never been disappointed! They go above and beyond to make sure everyone is happy with their experience and feeling beautiful. 

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Frequently asked questions about CB Beauty

How is CB Beauty rated?

CB Beauty has a 4.1 star rating with 63 reviews. 

When is CB Beauty open?

CB Beauty is open now. It will close at 8:00 p.m.  

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