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Cayuga Primary Care | Ithaca Mall
- Healthcare
- Ithaca, NY
About this business
Location details
40 Catherwood Rd Suite R, Ithaca, NY, 14850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | 08:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
All they do is ask the same questions over and over, no referrals, takes 5 hours for a doctor to approve a refill. Definitely don’t care that someone with liver failure needs helps. Schedule appointments three weeks apart with its life or dead. If my husband passes because yall took your sweet time to help or doing anything I’ll have a lawyer the next day. Waste of time just a money grab from insurance. Hospital helped more than this place. This place is a joke. No hurry to do anything for anyone. Hell we haven’t even seen h... read more
Useless. Not even really a medical office. Just a collection of secretaries and dead-end phone lines. They don't return calls, they don't call in prescriptions, they don't make requested referrals, they do not check their messages, someone is always 'out sick for a few days'. Hold message is the same person saying "Apologies while we switch to our new system...." FOR YEARS NOW. A nightmare. Never go here. Better to die than have these people try to arrange 'care.'
These people will take 15 minutes to tell you why they Can't do something instead ten minutes to figure out How they can do something! The number of times I have heard "... That's because of Centralus Health.." Literally: a GM in a Dr. Office blamed their phone system because the nurses will not, or could not return a phone call within 16 hours. How is being understaffed an excuse for willful ignorance? I would love to know the percentage of people there who can actually Evolve and Adapt to Martin Stallone's exit strategy.
Do not bother going here if you or your kids are actually sick from a tick. I have been on plaque nil for lyme arthritis for over a year & it’s the only thing keeping me walking still since I can’t get long term antibiotic or anti malarial therapy for lyme & babesia & the other co infections I have been diagnosed with. The supposedly head Dr. refused to prescribe plaquenil because I told her I had arthritis from Lyme disease. She actually told me we only prescribe that for arthritis. I said I have arthritis. I have arthritis... read more
Used Family Medicine and Dr. Darlow for 25+ year. Never had a problem. I would send a message or make a phone call he (or someone) always got a quick and helpful answer. Have had one appointment with new Dr. and new office and got wrong prescription called in and have spent days messaging on portal (which is useless) and calling (which takes forever) and cannot get it corrected. I've run out of meds and despite promises of a call back no one does. On the phone everyone I talks to says they see the problem, but its always som... read more
Frequently asked questions about Cayuga Primary Care | Ithaca Mall
How is Cayuga Primary Care | Ithaca Mall rated?
Cayuga Primary Care | Ithaca Mall has a 2.5 star rating with 26 reviews.
When is Cayuga Primary Care | Ithaca Mall open?
Cayuga Primary Care | Ithaca Mall is open now. It will close at 4:30 p.m.
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