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Catermefit
- Restaurants
- Oldsmar, MO
About this business
Location details
205 Marlborough St, Oldsmar, MO, 34677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
In a similar situation as many other reviewers here - ordered a week's worth of food for the first time using the service and come delivery day, no delivery was made. Reached out to the company for an explanation and they said the kitchen is down and I would be receiving a full refund. It's now been three weeks since they last responded. DO NOT PLACE ANY ORDERS WITH THIS COMPANY!
We ordered a weeks supply and canceled the order. After receiving confirmation that the order was canceled have been awaiting a refund back to our account for the last three weeks. I have called them, texted them, and emailed with no response nor refund!!!! This is unacceptable!!!!!!!
Tried them out for a week and and every single delivery was messed up. It was either missing meals and/or snacks or it was missing the main part of the entree all together. I cancelled my subscription but they still charged me for another week. I was promised a refund but I have yet to see it even after 4 and half weeks of going back and forth with their employees. I definitely no not recommend. Don’t waste your time or your money!
Beware! I advanced purchased 8 weeks of weekly deliveries. Nearly every week they would short me a meal or deliver meals even after I appropriately disclosed I would be out of town, leaving meals to go bad on my porch. Customer service said a refund was justified and being process but after countless call and emails, no refund was ever issued for the 8 meals I paid for and never received. Then they charged my credit card $600 to renew, without my authorization. I had to stop payment with my credit card company after weeks of... read more
Bad service. Meals and snacks were missing and/or wrong. Paleo meals/snacks were not paleo. I don’t recommend.
Did not refund. I had to call the bank, still just promises with no refund.
Customer service is horrible. Meals are ok. I had to cancel service due to all the mistakes they kept on making. During my short experience with them, they managed to deliver twice on the wrong dates. They also didn't send the correct number of meals. When you are able to get someone on the phone, they tell you they will refund you for the mistakes and weeks go by and nothing credited back to my card. I even spoke to the owner, Stevie, and still didn't get the refund even tho she assured me she would process it. Trisha is no... read more
I received food that was under cooked, bland and not worth the price. I got charged for two weeks after canceling on time, and what felt like pulling teeth just for a refund to be told I was going to be reimbursed and only got one weeks worth. Terrible customer service.
Frequently asked questions about Catermefit
How is Catermefit rated?
Catermefit has a 3.5 star rating with 120 reviews.
When is Catermefit open?
Catermefit is closed now. It will open at 9:00 a.m.
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