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Catco
- Damage Restoration
- Independence, MO
About this business
Specialties CATCO, Catastrophe Cleaning & Restoration Companies specializes in cleaning & reconstruction of homes & business after fire, water, mold, storm or other kinds of damage. Full-service disaster restoration services, serving the entire Kansas City Metro area. In business since, 1981 History Established in 1981. 1981, first location in St. Louis started up, providing cleaning & restoration in that area and expanded into the Kansas City area with another full-service location in the 2000s.
Location details
3601 S Ponca Ave, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of the worst companies I’ve worked with as far as customer service. They left our project incomplete for MONTHS with basically no contact. That was bad enough then I got on a payment plan where they had no wiggle room on late payments (I’m talking a day late & they would threaten to send to collections) and no way to pay online. Very rude people all around who essentially won’t take the blame for their own mistakes and won’t give their customers any grace. Extremely frustrating - I will never recommend their company.
I cannot tell you the panic I felt when I realized my bathroom on the main floor was flooding only to go downstairs and see water pouring through the light sockets in the basement room... DOUBLE PANIC! I had enough common sense to reach out to Cheryl L. at First Onsite and they were here in minutes to assess the situation and make a plan for remidation of all moisure in the main and basement levels. ALL of the staff were so amazing at communication what needed to be done while also being patient with all of my questions as w... read more
Water came in my Loft. Jason, Mauricio, and Ron were able to take care of me. Knowledgeable, and professional.
Fantastic job from start to finish with our basement flood. Every representative of the company communicated well every step of the way and performed a top notch job. We’ve had 2 previous floods with mold growth afterward and the accommodated my persistence that everything be thoroughly dried and sprayed with antimicrobial. Would highly recommend!
First Onsite Property Restoration is remarkable! From start to finish, their level of customer service, care, and communication is truly outstanding. Kendon and the entire team goes above and beyond to ensure the job is done with the highest quality of integrity and attention to detail. When disaster strikes, they will respond quickly and professionally, addressing everything from the water cleanup to mold mitigation with expertise. Kendon is knowledgeable and keeps you informed every step of the way, answering all your ques... read more
Frequently asked questions about Catco
How is Catco rated?
Catco has a 4.1 star rating with 43 reviews.
When is Catco open?
Catco is closed now. It will open tomorrow at 9:00 a.m.
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