Castro Kim A DVM

Anonymous 

on Wellness

11 years ago

Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Did this provider seem up-to-date with the current advancements in their field? Yes, they were informing me of new advancements that were... read more

Anonymous 

on Wellness

12 years ago

Did this veterinarian seem overwhelmed with too many pets? No, he/she seemed very calm and not in a rush to see the next pet Was this provider late to your appointments? No, they were on time Was this provider's staff friendly? Yes Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived. Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of 

Debbie Wheeler 

on Wellness

12 years ago

Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Was this provider's office clean? Yes! I was amazed at how clean it was! Does this provider offer flexible appointment times? Yes Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to... read more

susan 

on Wellness

12 years ago

Did you leave the animal hospital feeling satisfied with your visit? Completely! Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Was your pet anxious to leave this veterinarian's office? No, my pet seems to love it here and is never anxious to leave Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't make me feel uncomfortable Does this provider reme... read more

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left 

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Are you going to visit this provider again? If I need to, I'll return 

Anonymous 

on Wellness

13 years ago

Do you feel that you could have received better service somewhere else? No, I don't think so Does this provider offer any coupons, discounts or promotions? Yes Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would 

Anonymous 

on Wellness

13 years ago

I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.