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Castner Comfort Services
- Contractors
- Watertown, NY
About this business
Location details
226 William St, Watertown, NY, 13601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our furnace died on us during extreme cold weather and Shane had a new one installed in under 48 hours. He kept us updated every step of the way and got us a great price. Would definitely recommend based on my experience.
Bad pay
Horrible customer service. They accepted to work with my Home Warranty Company on a claim for the first time in December of 2023. Shane did not provide any information to the warranty company or myself although he claimed to be working on a quote. The claim expired and then had to be re-issued and it was re-assigned to Castner Comfort Services. Shane was responsive at first and then has not responded to email, calls or texts. It is now March with no answers and no heat!
Called Castner Comfort Services for a quote to change our natural gas clothes dryer over to electric. Shane gave us a very reasonable quote and showed up to do the service in a prompt fashion as requested. Shane Castner is not only professional but very knowledgeable in his craft. He changed our service over to electric with ease and in a timely fashion. We were very pleased with his work. Shane was also very easy to talk to and explained everything he was doing for us. Would definitely recommend him and will be calling him ... read more
Frequently asked questions about Castner Comfort Services
How is Castner Comfort Services rated?
Castner Comfort Services has a 3 star rating with 4 reviews.
When is Castner Comfort Services open?
Castner Comfort Services is closed now. It will open tomorrow at 9:00 a.m.
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