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Castle Motors Inc
- Automotive
- Brookfield, IL
About this business
Location details
9000 Ogden Ave, Brookfield, IL, 60513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So far will not recommend this used car dealer! Paid $14,000 for a used car. Took it home and the hot engine light came on! Brought it back to the shop and have gotten all kinds of delays and excuses on the repair after 12 days! Still waiting to know what’s going on and when I am going to get it back or if I am going to need to hire a lawyer!
Simple Rule that all Salespeople should learn; even if your on the phone or involved in something else, acknowledge the customer that's waiting for your time. Let them know you'll be right with them next. If you can't do that, why should I waste me time and/or $ here! First impressions matter!
I recently bought a 2008 4Runner from this dealership and had it delivered. I was really hesitant on purchasing the car and having it delivered without driving it for myself. The process went alright, the problems started REAL quick once I received it. Within 10 minutes of driving it… check engine light came on. There’s no doubt on my mind the code was cleared and since it was delivered on a trailer, it wasn’t on when I first started it. Within the next 20-30 minutes of drive time, started vibrating horribly..brakes, rotors,... read more
I had a really great experience working with Castle Motors and Paul! I was in a bit of a pinch and needed a car quickly, and Paul could not have been more accommodating and patient. I appreciated his quick response to my interest in an online listing for one of his cars & he was incredibly thorough, answering all of my questions and making sure I felt confident every step of the way. The whole process was seamless, quick, and completely stress free which was much needed as it was already stressful needing a car in such a sho... read more
Paul treated me fairly in my purchase and took care of my concerns with a good attitude and friendly approach. He even did some extra work to get the car ready for delivery. I wish communication had been better since I was purchasing from out of town. Overall, I would highly recommend this location!
Frequently asked questions about Castle Motors Inc
How is Castle Motors Inc rated?
Castle Motors Inc has a 3.7 star rating with 112 reviews.
When is Castle Motors Inc open?
Castle Motors Inc is closed now. It will open tomorrow at 9:00 a.m.
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