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Castle Group

4.7

About this business

Location details

21101 Design Parc Ln Suite 102, Estero, FL, 33928, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7324 reviews
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DIALFORSUPPORT 2.'s profile image
DIALFORSUPPORT 2. 
10 months ago

Castle Group CUSTOMER SERVICE +1 (805)- 41O 56OO Castle Group PHONE NUMBER +1 (805)- 41O 56OO Castle Group CUSTOMER SERVICE +1 (805)- 41O 56OO Castle Group PHONE NUMBER +1 (805)- 41O 56OO Castle Group CUSTOMER SERVICE +1 (805)- 41O 56OO Castle Group PHONE NUMBER +1 (805)- 41O 56OO Castle Group CUSTOMER SERVICE +1 (805)- 41O 56OO Castle Group PHONE NUMBER +1 (805)- 41O 56OO 

Lynn M.'s profile image
Lynn M. 
a year ago

If I could give ZERO stars, I would. Castle Group manages my building in Palm Beach. I have been an owner for 20 years and ever since Castle Group took over it has been horrendous! They are unresponsive and fail to answer emails or phone calls unless you are a board member. They create a hostile and discriminatory environment-it feels like I am living in Russia. They do not follow the Florida statutes and do not work in the best interests of the unit owners. Before buying an apartment in a building, ask questions. If Castle ... read more

Trish M.'s profile image
Trish M. 
a year ago

Excellent service. The staff at Breckenridge is absolutely amazing, not to mention very nice and very professional! Don't know what we would do without them! 

Michelle G.'s profile image
Michelle G. 
a year ago

Absolute Joke at Runaway Beach Club Kissimmee. Staying here for nearly 2 weeks, a week in our car got towed in an area saying reserved only right outside our apartment. No markings about a tow away zone and when we caught them doing it. We tried to stop them 3 times. And nothing, he knew we were staying there. His name was Michael Fleshman and he did nothing. $200 later and lost 2 hours to Disney. No one has parked in the car spot the whole time why we were there. Tried to ask the owner for help, no help! Even though it’s il... read more

Joseph M.'s profile image
Joseph M. 
2 years ago

Had to wait over 17 minutes on the phone to speak to someone. Before we had management company, I never waited over 2 minutes to speak to anyone. 

Paul D.'s profile image
Paul D. 
2 years ago

Paul Dreifuss Let me sum it up this way please; Castle Group is excellent! After six years of managing Island Walk at The West Villages, so happy we renewed our contract with them. Over time staff changed. New staff were as well trained, as knowledgeable and as friendly as previous. Communication to and from is excellent! They are really quite helpful and friendly. IAN. Many helpful and detailed warnings, suggestions and options provided before. After, staff worked extra long days to help us rebound and operate effectively ... read more

Chris El A.'s profile image
Chris El A. 
3 years ago

Not best family destination for this Airbnb motel  

Frank P.'s profile image
Frank P. 
3 years ago

Castle Group Property Management recently took over Encantada Pembroke Pines at the beginning of 2022. There was no communication, they are technology inept and it took them forever to get the transition done. They were so late to send notice of the change, that I had paid the former management company and I had to write another even higher rate check to Castel Group. After 6 months Castel Group finally gave me the credit. Since it too so long for Castel Group to deposit the check, the bank did not cash it and reversed p... read more

Joseph F. B.'s profile image
Joseph F. B. 
3 years ago

Best Team Ever !  

Frequently asked questions about Castle Group

How is Castle Group rated?

Castle Group has a 4.7 star rating with 324 reviews. 

When is Castle Group open?

Castle Group is closed now. It will open on Monday at 9:00 a.m. 

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