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Castellum Management

1.6

About this business

Location details

5651 Main St, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.611 reviews
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Dawn Vernon's profile image
Dawn Vernon 
on Google
a month ago

If zero was an option I'd choose it. My daughter lived in the West Seneca location for 11 months and had nothing but problems living there. The building is old and poorly maintained. We assume it is infested with mold since the entire time living there her physical health declined and she developed severe asthma and allergy problems. Within 2 weeks at a new place her heath issues improved dramatically. Management is far less than professional. They communicate with text messages and global warnings instead of approaching the... read more

Lisa Whitman's profile image
Lisa Whitman 
on Google
8 months ago

Lived in the Lockport apartments for about 4 years now. Castellum management took over a few years ago and this place has gone downhill since. Our hot water tank has gone three times this year causing floods and many of my neighbors to have to replace and throw out the items in their storage space. NEVER once has anyone from the office sent a text message (which is the main way they communicate needs and issues around the complex) to inform tenets of what is happening. Today we have brown water coming out of our pipes and ag... read more

Jessica Fiorita's profile image
Jessica Fiorita 
on Google
a year ago

Horrible place to live, definitely don't recommend. Lived there for 2 years. Maintenance never fixes anything and Maintenance team was so rude and horrible to deal with. People in office are rude too, MOLD infested walls!! 

Kevin Petrovski's profile image
Kevin Petrovski 
on Google
a year ago
Krista Stefanie's profile image
Krista Stefanie 
on Google
a year ago

All of people in the office are very rude. I was literally getting yelled at, over spoken, and my questions weren’t being answered. I wish I had it recorded. I got lied to by being told no one else was there to talk to, when all of a sudden, I was put on speaker phone, her tone of voice changed and she was trying to be fake nice. That was after laughing at me when I told her I wanted a rational conversation. How difficult is it to be a decent human being? Certain people don’t belong in customer service. Screw this company. T... read more

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Frequently asked questions about Castellum Management

How is Castellum Management rated?

Castellum Management has a 1.6 star rating with 11 reviews. 

When is Castellum Management open?

Castellum Management is closed now. It will open on Monday at 9:00 a.m. 

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