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9731 100 Ave, Grande Prairie, AB, T8V 0T5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 5:30 a.m. | |
Tue | 11:00 a.m. to 5:30 p.m. | |
Wed | 11:00 a.m. to 5:30 p.m. | |
Thu | 11:00 a.m. to 5:30 p.m. | |
Fri | 11:00 a.m. to 5:30 p.m. | |
Sat | 11:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I bought my wedding dress here in 2012 and was super pleased with my experience. My sister in law is dress shopping and has been cancelled twice. We just drove in from out of town for an appointment and they're not here, closed, not answering. Avoid this place! I'm not sure what happened but don't risk your dress from here.
DO NOT PURCHASE FROM THIS STORE! I booked two appointments to try on bridal dresses at this store and drove in from out of town for both appointments. The first appointment they called me an hour before and canceled and said they would call me back to rebook. They never called me back for over a week so I called and rebooked. Showed up for my second appointment and they were closed…… even though I had an appointment. They called me back a half an hour later and tried to reschedule but by this point I’m just over it. Awful cu... read more
I was sure this 2nd appt of 3 wedding dress try-ons would be great because I’ve heard of many young ladies getting grad dresses from this business. We are 7hrs north so these shopping trips are expensive, timely and exhausting so customer service is a big thing when shopping anywhere but especially a big thing when wedding dress shopping. Our appt was at 1pm for an hour. There were 2 ladies at the entrance/checkout when we arrived. Both women didn’t seem positive or inviting more low energy, awkward vibes. One was reaching f... read more
Very disappointed at the service at castaspella. We ordered my daughter’s grad dress from here, regrettably paid in full. I was told it would be in end of March beginning of April. I called at the beginning of April and it had not yet arrived. They said they were missing about 10 and that it would be here mid April. I called again mid month and it still hadn’t arrived. I asked them to track it so once she did she called to tell me it was being expedited from Montreal. Called the following week after the long weekend and the ... read more
After a really horrible experience at another “boutique” in town, my visit to Castaspella was a breath of fresh air. Great service and a great selection of grad dresses.
Castaspella Boutique has a 3.9 star rating with 76 reviews.
Castaspella Boutique is closed now. It will open tomorrow at 11:00 a.m.
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