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Cassandra Bittenbender, MD
- Family Practice
- New Albany, IN
About this business
Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.
Location details
2315 Green Valley Rd #100, Ste 100<br>Baptist Health, New Albany, IN, 47150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was very rude when I asked about changing my prescription to the generic instead of what I originally had because my insurance had changed. Not what I expected coming from a "trained professional"
I've had her as a doctor since I was born. I haven't visited in 3 years so now I'm considered a new patient. She is not accepting new patients. I no longer have the doctor I've had since birth that has literally seen me grow over 35 years. Unbelievable
Business response:
Hi, thank you for bringing this to our attention. We'd like to hear more about how we can improve. Please contact us at (502) 253-4842 to discuss your concerns further.
She has to be hands down the worst doctor on the planet. If you are thinking about seeing her please think again. The worst bed side manors ever. This doctor picks and chooses who she wants to help. I need a ceiling fan because I live on the second floor at my apartment complex and my medicine causes trouble breathing and shortness of breath and she said no it doesn't. Those are the side effects. I had a mask on at my appointment and got transportation to my visit and had to wear a mask in the car and at her office and she s... read more
Business response:
Wanda, we are sorry to hear you were not satisfied with your experience. Baptist Health Floyd strives to exceed expectations so please contact our Patient Experience Advocate at (812) 949-5866 to discuss so we can improve future experiences.
Rude, incompetent, poor decisions
I had Dr. Bittenbender as my PCP for years. She gaslit me on all my mental health issues and blamed everything else on my weight instead of doing further testing. No medical issues were ever explained to me. I was just given a prescription and sent on my way. My most recent doctors are all appalled at how my health was dealt with. I would never want anyone to see this woman.
Cassandra Bittenbender is hands down the worst medical experience i have ever had. i visited this office since i was in high school, so did my parents, and even my grandmother at times. but dr Cassandra made wildly inaccurate assumptions about me because i have chronic migraines and needed help getting a neurologist, mri refferal, whatever i needed to do. She also refused to help me make accommodations with my job, who were trying to work with me in regards to my migraines. because of her treatment i cried for days. she was ... read more
I was a patient for many years. Customer service went to crap about two years ago -- way before Covid hit. I found another doctor because I got so fed up with leaving voicemail after voicemail with no return call EVER! My husband sees Dr. Mike and it's the same problem.
Not an advocate for patients.
I have had several office visits with Dr. Casey, and - without exception - they have been wonderful. She is compassionate, likable, knowledgeable, caring, gentle, intuitive and professional. She is also a very effective problem solver and an active listener. Thank you, Dr. Casey, for the help that you have given my Wife, my Daughter and me over the years. Michael Stallings, Floyds Knobs
Frequently asked questions about Cassandra Bittenbender, MD
How is Cassandra Bittenbender, MD rated?
Cassandra Bittenbender, MD has a 2.1 star rating with 29 reviews.
When is Cassandra Bittenbender, MD open?
Cassandra Bittenbender, MD is closed now. It will open at 9:00 a.m.
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