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Cass Hotel
- Hotels
- Chicago, IL
About this business
Location details
640 N Wabash Ave, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was disappointed with my stay, especially given the price we paid for a chain hotel on Memorial Day weekend. The rate felt inflated, and the room did not come close to matching what was advertised. Our room was extremely small. It felt like a shoebox. The photos made the rooms look much more spacious, comfortable, and updated than they actually were. The breakfast was not bad so that I will give credit there. The rest of the experience fell short. The elevators were extremely small, which made getting around the hotel unco... read more
The biggest issue was - there was Not hot water at all. I waited around an hour but they couldn’t fix it. I even did not hear an apology from the rude reception people. Never ever stay here
Smallest room, oldest bed, moldiest bathroom, leakiest windows, thinnest walls I've experienced. There was no remote for the in room TV. The towels were aged, and some had holes. Pay $20 more to get SO MUCH MORE anywhere else. The staff were very nice, and it's in a great location, so I gave a star for each of those points. Free breakfast was nice, but mid, and there's no parking validation. Won't be back, cannot recommend.
Not a bad hotel. Very cozy and location is perfect. Tatiana and Rex are amazing and very helpful.
No desk no chair
Frequently asked questions about Cass Hotel
How is Cass Hotel rated?
Cass Hotel has a 4 star rating with 91 reviews.
When is Cass Hotel open?
Cass Hotel is closed now. It will open at 9:00 a.m.
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