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Cash America Pawn

3.7

About this business

Location details

5110 TN-153, Chattanooga, TN, 37343, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.7136 reviews
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Zach M.'s profile image
Zach M. 
8 years ago

These people are crooks and only break the law in there favor, go anywhere but. Here!!! It will be in your best intrest. 

jwalker99's profile image
jwalker99 
14 years ago

I bought to two items from this store. One was broken and the other is what I later found out to be a cheap knock off. I let the first one slide, but asked for a refund on the knock off item. The employee was rude and defensive. This store has a strict no refund policy. Buyer beware. 

myblog50's profile image
myblog50 
14 years ago

AMAZING CUSTOMER SERVICE!!! Staff was very friendly and helpful! The store was clean. When I walked in an employee was sweeping the rugs and held the door for me, as I walked through the store each and every employee asked how I was doing and if I needed any help. They were out of the item I was looking for but took my number and said when one came in they would be happy to give me a call! I frequent local pawnshops looking for deals and this is the first time I have been there but it will for sure not the be last!!! 

Al S.'s profile image
Al S. 
14 years ago

I'm glad I read the customer reviews before darkening the door of "Valu Plus Pawn #1". Thank you, Live2Rock and LizHConsumer1, for bringing to light the seedier side of this business. You should also make a report with the Better Business Bureau. It sounds like the business' name is a misnomer. I was trying to find the business hours for the place so I could pawn my guitar. A hospital stay knocked me out of work, so I need gas money to get back to work; but after reading the reviews of this shop, I think I'll go somewhere el... read more

David T.'s profile image
David T. 
16 years ago

The manager is a jerk... and in my opinion a thief ! ! I bought a $200 LED light and was told (within the hour) they would take it back. When I went back to the store the salesman told me I would get back $30 LESS because he would need to be paid commission on the item I was trading for also... the manager agreed. I feel this is theft because the item was returned unopened. I expressed this was enethical, and the manager (wearing a pistol) told me "I am getting pissed " ....obviously little weenie- big gun syndrome. It was c... read more

lizhconsumer1's profile image
lizhconsumer1 
17 years ago

I purchased an XBox system from them through their layaway plan. The system did not work. I brought the system back to the store within one hour of pick up and they refused to give me my money back. The Sales Clerk and the Manager were defensive, rude and interrupted continuously when I was trying to make a point. I did get very angry and then the Manager said, "He was trying to be nice and that could change if I wanted to go there". Trust me I wasn't afraid to "go there". I don't like to get cheated and especially don't lik... read more

Frequently asked questions about Cash America Pawn

How is Cash America Pawn rated?

Cash America Pawn has a 3.7 star rating with 136 reviews. 

When is Cash America Pawn open?

Cash America Pawn is closed now. It will open on Monday at 9:00 a.m. 

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