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4900 Purnell Rd, Wake Forest, NC, 27587, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
TJ came out same day to fix AC drain line issues and even came back when the AC stopped again just a couple hours later. He was very nice, professional and explained things where it made sense. He was very thorough and made sure things were done correctly. Appreciated him so much.
Hot days, weekend hours - and the AC goes out upstairs on a Saturday at 8pm. By 12pm the next day, Cole Hunt from Casey Services had our AC up and running. Very relieved teenager who wouldn’t have another hot night for sleeping. Cole was incredibly responsive, professional, and even had me record a discussion where he was teaching me how to troubleshoot if this happens again. Would give 10 ⭐️ if it was an option.
Cole from Casey took excellent care of me. He diagnosed the problem over the phone and had me up and running in no time. In fact, rather than charge for a weekend visit, he knew what was wrong and walked me through how to fix it myself. Fifteen minutes later I was cool as a cucumber. Big shout out to Cole and Casey's for taking the high road and doing it with class. They'll be my first call next time for sure.
Technician came and he was friendly, but after looking at the unit refused to do any checking for any leaks. The system has a leak but he was told by a manager to just leave and not even try to diagnose where the leak was. I had him add refrigerant to at least get us past the end of our hot days. The technician did not use a leak detector to look for the leak, and didn't even go upstairs to check the indoor unit. Just be prepared that if they dont want the work, they will attempt to walk away. Won't use them again. Pretty sa... read more
TJ was awesome. Helped diagnose our problem quickly. Second time using Casey (and TJ) and would highly recommend.
Casey Services HVAC Inc has a 4.7 star rating with 251 reviews.
Casey Services HVAC Inc is closed now. It will open at 8:00 a.m.
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