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Casella Waste Systems

2.3

About this business

Location details

49 Sword St, Auburn, MA, 01501, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.349 reviews
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DayByeDayChristine “Christine”'s profile image
DayByeDayChristine “Christine” 
a week ago

Great customer service and support. They give you a recycling & trash bin. No sort, full size recycling bin. A little pricey but overall very satisfied with their customer service and would highly recommend!!! 

Cleto Vasquez's profile image
Cleto Vasquez 
a month ago

This is every single week where this company forgets or just don’t feel like picking up recycling bins , I have contacted the company directly and they assured me it would be corrected I’m pretty sure the city of Worcester is tired of hearing the complaints , and employees get mad when we report this with vulgarity and temper tantrum when picking up ( I have video to prove this with audio) can we please get this stuff picked up before it ends up in city park 

Danielle Spring's profile image
Danielle Spring 
2 months ago

Brianna Shaw was amazing to work with. She made magic happen and I appreciate her with my whole heart. My dumpster had been put in the wrong place in my parking lot on a weekend I had a huge outdoor party planned in that parking lot. She was able to get an emergency move of the dumpster very last minute to make sure my party was not ruined by the placement of the dumpster. I dont usually have troubles with Casella but we have a huge unhoused population in our neighborhood now so pushing the dumpster back helps with those pro... read more

Abdullah Alshawk's profile image
Abdullah Alshawk 
2 months ago

I rarely leave a bad review but the drivers you have who picks up recycling are the rudest people we have in Worcester. I’m not sure why Worcester contracts with companies like. 

Stephen bbb's profile image
Stephen bbb 
2 months ago

Very similar situation to most of the others here. I live in Rutland and my trash is very rarely picked up on time. Sometimes weeks are missed. I'm working on trying to get reimbursed for missed trash pickup days. People should not be paying for services they are not receiving. I went with Casella because they were the cheapest...but the service has been horrible the past year! 

Frequently asked questions about Casella Waste Systems

How is Casella Waste Systems rated?

Casella Waste Systems has a 2.3 star rating with 49 reviews. 

When is Casella Waste Systems open?

Casella Waste Systems is open now. It will close at 5:00 p.m.  

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