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Casa Castillo

1.8

About this business

Location details

10685 Hazelhurst Dr, Houston, TX, 77043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.84 reviews
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Jessamine Kelley's profile image
Jessamine Kelley 
a year ago

While their tiles are beautiful and handmade, I have to warn others about this company. They list delivery dates on their website that turn out to be entirely incorrect. I was told my large order of tiles would arrive in 3-4 weeks, but it took 6 weeks, pushing my whole project back and costing me $2000. Customer service was unapologetic and misleading in their emails. When I had to order more tile due to cutting and breakage, I double-checked if they had it in stock before ordering. They assured me that it was “available to ... read more

munim khan's profile image
munim khan 
a year ago
Missy H.'s profile image
Missy H. 
a year ago

Tiles are beautiful, but they will not respond to my messages. I orders 18 tiles and only received 17. I would NOT rely on this company for your home projects. Also, shipping took 3+ weeks. 

ML Russell's profile image
ML Russell 
3 years ago

Ive bought a bathroom full of tiles from this place so they does arrive at some point. However they seem to have a fetish about not responding to customer inquiries, no info on delivery timelines. It could be a lot more interactive. 

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Frequently asked questions about Casa Castillo

How is Casa Castillo rated?

Casa Castillo has a 1.8 star rating with 4 reviews. 

When is Casa Castillo open?

Casa Castillo is closed now. It will open tomorrow at 9:00 a.m. 

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