CarZone

Lisa C 

on BBB

a year ago

I bought a vehicle for cash at carzone **** ******, I drove it less than 40 miles and it overheated and dumped fluids, I had to tow it to my mechanic who diagnosed it with bad head gaskets, the complete repair will cost me more than ****. My mechanic told me there is no way they were not aware of this. I am a senior citizen, and completely feel taken, targeted. When my son and I went to carzone to see if they would help they basically told me it was my fault for not buying a $2500 warranty. Do not, under any circumstance buy... read more

Stewart H 

on BBB

a year ago

I recently bought a 2017 Silverado from Car Zone, and the experience was fantastic. *******, the salesperson, was incredibly knowledgeable about the car and patiently answered all my questions. The test drive went well, and the whole deal was wrapped up efficiently, getting me on the road in no time. They offered me a great rate and a payment plan that I'm really happy with. The staff at Car Zone were honest and professional throughout the process, and their inventory had an impressive range of options to choose from.Even af... read more

Corey P. 

on Birdeye

a year ago

This dealership is completely out of control, Renee was our salesman and he lied to us. Stating that the car we were looking at was on the lot for a month, I looked into it and they had the care for 157 days. They change the price several times. In December it was 14995, then they raised it in March to 15995, and then dropped it again to 14995, and once again raised it back to 15995. I asked Renee about this and his words were "OH"! I am very thankful that they did not accept my 14000 dollar offer. When the used car market r... read more

Corey P 

on BBB

a year ago

This dealership is completely out of control, ***** was our salesman and he lied to **. Stating that the car we were looking at was on the lot for a month, I looked into it and they had the care for 157 days. They change the price several times. In December it was *****, then they raised it in March to *****, and then dropped it again to *****, and once again raised it back to *****. I asked ***** about this and his words were "OH"! I am very thankful that they did not accept my ***** dollar offer. When the used car market r... read more

BRITTANY N 

on BBB

2 years ago

I would highly discourage anyone from buying a vehicle from Carzone in ****. I purchased an Audi Q5 and in less than one hour the critically low oil light came on. I made an emergency stop for oil where I was informed the vehicle had no oil in it. In less than two hours of owning the vehicle it wouldn't start and had to be towed to a local mechanic who informed me the vehicle was going to blow if I kept driving it. I asked for my vehicle back immediately but was told by the manager it is my problem and they have a team of at... read more

diawil1 

on Birdeye

4 years ago

I would have given Carzone 5 stars for what I thought was great customer service, and sale. As I paid for my 2008 Trailblazer December 14, 2020, the information dash had a 'service stabilitrak' message. They said they would repair it on their 'Due Bill' sheet, plus noted the rear hatch defrost wire connection was broken off window as well as a few other items I noted. As I drove it home, stopped for gas, the engine check light came on. So I bring it back to them that Saturday, and they had at their mechanic shop until... read more

Dianne W. 

on BBB

4 years ago

I would have given Carzone 5 stars for what I thought was great customer service, and sale. As I paid for my 2008 Trailblazer December 14, 2020, the information dash had a 'service stabilitrak' message. They said they would repair it on their 'Due Bill' sheet, plus noted the rear hatch defrost wire connection was broken off window as well as a few other items I noted. As I drove it home, stopped for gas, the engine check light came on. So I bring it back to them that Saturday, and they had at their mechanic shop until Januar... read more

Dianne W 

on BBB

4 years ago

I would have given Carzone 5 stars for what I thought was great customer service, and sale. As I paid for my 2008 Trailblazer December 14, 2020, the information dash had a 'service stabilitrak' message. They said they would repair it on their 'Due Bill' sheet, plus noted the rear hatch defrost wire connection was broken off window as well as a few other items I noted. As I drove it home, stopped for gas, the engine check light came on. So I bring it back to them that Saturday, and they had at their mechanic shop until Januar... read more

Agob B. 

on Birdeye

4 years ago

Worst place to buy cars. Never recommend to buy vehicles at car zone. Bought a car from them after 2 months car had many problems.