Cary Street Station

RT Thera_Stitcher 

on Google

3 weeks ago

This complex overbooks their parking, and their disreputable property management gave a tow company my license plate to have it removed when it was legally parked in front of the neighboring property. I highly discourage people from renting if you want to be able to park their without issue. 

Ian Kenny 

on Google

5 months ago

My girlfriend’s car was stolen out of our parking lot. Can’t blame them for that but their response has been quite disappointing. CSS said the security footage has been unavailable for a month so they have not shared it with us. CSS have done nothing for us beyond giving us a replacement parking pass, for $50, and we are still waiting on our replacement gym fob and mail room key which will be another $50 each. Given that during the two most recent water issues in Richmond we weren’t even offered a charity bottle of water, I ... read more

Sydney Millen 

on Google

7 months ago

After 5+ years at Cary Street Station I can gladly say I am gone. Every apartment has it's issues and it's all about how management helps. The management is incompetent, rude, and insulting. My husband's car was towed once (we paid for a parking pass and it was in error) and they did not help. People yelling at the pool all times of night - they didn't help. AC barely working during the heat wave-they didn't help. They are trying to gouge us for more money post move-out. Their break-lease policy is absurd. They make you feel... read more

Sam Farhi 

on Google

7 months ago

The managing team is inept, Have to call several times to geta call back at all. Pool was being trespassed late at night/early morning and very loud and I had to show them how to handle it myself as they were not able to on their own. Lived there 5 years and happy to be gone.