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Carvana Jacksonville

3.5

About this business

Location details

4777 Lenoir Ave, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.5605 reviews
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Adrienne Myles's profile image
Adrienne Myles 
3 days ago

Attendant at Carvana was good. This is about the whole company. Picked up car and had two bald front tires. They did fix that but I had to handle everything and their insurance paid. Have a cosmetic issue and they won’t cover the overspray of the bumper onto back plastic area. Car is white. So for maybe a 100$ repair if that you have to go through hoops for 45 minutes talking to a bot and then a regular person who stunk. Bumper was obviously damaged but never mentioned on profile of my car. Do not recommend them. 

John Baldwin's profile image
John Baldwin 
a week ago

Do not, do not, DO NOT DO IT!!! Purchased a vehicle 3 months ago, after completing a deep dive of the vehicles history. Check engine light came on yesterday, after a diagnostic was ran today, there are issues that have been underlying from before our purchase. Contacted Carvana today in attempts to retrieve more information on the “inspection” completed before our purchase. Only to be told there is no further details other than what was included in the 150 points. No details about where the vehicle was inspected, nothing. Up... read more

Tom Bauer's profile image
Tom Bauer 
a week ago

We checked online offers from several different companies and found Carvana to be the best. I arranged the sale online. We arrived at the Carvana site in Jacksonville, met with the associate and within 10 minutes we were on our way with a check in hand for the agreed amount. It couldn't have been easier. Now if we could just buy a car the same way, I'd love it. 

Novelty Workshop's profile image
Novelty Workshop 
a week ago

Car started falling apart before I made the 2nd payment. Customer service practically laughed at me. DO NOT BUY FROM THEM! 

Dominique Lee's profile image
Dominique Lee 
2 weeks ago

Frequently asked questions about Carvana Jacksonville

How is Carvana Jacksonville rated?

Carvana Jacksonville has a 3.5 star rating with 605 reviews. 

When is Carvana Jacksonville open?

Carvana Jacksonville is open now. It will close at 7:00 p.m.  

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