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Carvana Dallas

3.5

About this business

Location details

5252 TX-121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.51,292 reviews
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Erin Kate Davis's profile image
Erin Kate Davis 
recommend  Recommended
6 years ago

They made this process easy and quick! We’re so grateful. Customer service was exceptional. They even had some Carvana swag and a little Halloween treat in the car waiting for us. And, of course, we LOVE the car. 🤗 

Janet Coughlin McGill's profile image
Janet Coughlin McGill 
recommend  Recommended
6 years ago

Super easy! Everyone I spoke to was helpful & pleasant. Did the whole process on my couch on my day off! Can’t beat that! Thanks y’all! 

Lori Vander Heyden's profile image
Lori Vander Heyden 
6 years ago

It was a good experience when it came to getting a great price and the overall delivery of the car to the dealership, but when it came to paying it off it was another story. Talked to customer service three times (once they hung up on me) and I have heard every story in the book. First they told me pay-off was sent, but it wasn’t according to Chrysler Financial. Never received the e mail tracking the payoff either like Carvana said I would. Then they opened a ticket and said they would call me back but they didn’t. Saturday ... read more

Dominique ChrisMommy Hickenbotham's profile image
Dominique ChrisMommy Hickenbotham 
recommend  Recommended
6 years ago

Was able to get the car vending machine experience and I love it... You don't have to do it but I mean why not do it... that's what the place is for...Customer service was awesome.. you can tell they are excited for you. Was out just as quick as I came in. Love it! 

Mandy Fellows's profile image
Mandy Fellows 
recommend  Recommended
6 years ago

bought my second car from here last year and will never buy a car anywhere else. by far the easiest car buying experience. the elevator wasn't working the day we went, which was a little disappointing because my kids came with me specifically for that purpose, but the employee still made it a cool experience for them so they didn't even realize they missed anything. 

Ron Newell Wilkins's profile image
Ron Newell Wilkins 
recommend  Recommended
6 years ago

Great experience, my 2015 Chevy Camaro SS I purchased from y'all is in pristine condition and is exactly what I had been shopping for. However, as an old war horse I get very apprehensive about conducting business on line. Especially a used car as I would normally go to a lot, kick a few tires, take a test drive and then if I like the vehicle I would start counting out one hundred dollar bills to the sales manager until we arrived at a number we both could agree on. I didn't think I would ever do business the Carvana way, co... read more

Becca Guinn Heeney's profile image
Becca Guinn Heeney 
7 years ago

We’ve bought two cars from Carvana, and couldn’t be more pleased with our experiences. The first was delivered to our home in March 2017 and the second was picked up from the vending machine this morning. Mike got us all squared away, and was so fun to work with. I loved not having to spend hours convincing a salesman that I wasn’t spending more, or didn’t care about a feature, etc. Both cars came as depicted and were priced extremely competitively. We have been recommending the Carvana experience to anyone who mentions that... read more

Laurie Pouzar Stephens's profile image
Laurie Pouzar Stephens 
8 years ago

I just sold my SUV to Carvana and it was the easiest experience ever! Steven was great and I had my paperwork finished in 10 minutes. If you need to buy or sell a vehicle, go to Carvana- 

Sarah Nixon Carroll's profile image
Sarah Nixon Carroll 
8 years ago

Y'all are great! Thanks for surprising us by gift wrapping our BMW, so sweet. Super friendly staff, real fast in getting us out. 

Frequently asked questions about Carvana Dallas

How is Carvana Dallas rated?

Carvana Dallas has a 3.5 star rating with 1,292 reviews. 

When is Carvana Dallas open?

Carvana Dallas is closed now. It will open tomorrow at 9:00 a.m. 

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