This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Carvana Dallas
- Used Car Dealers
- Frisco, TX
About this business
Specialties Simply put, Carvana is a better way to buy a car. You can browse, finance, and purchase a car online and have it delivered to you as soon as the next day. Cutting out the dealerships translates to thousands of dollars in lower costs on every vehicle we sell. We pass these savings on to consumers in four ways: lower prices (our customers save $1,681 on average vs. Kelley Blue Book), premium cars, a better experience, and no hidden fees. History Established in 2012. Carvana now offers free delivery in Atlanta, Maco... read more
Location details
5252 TX-121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
11 months into 5 years of car payments. The engine timed out and my car is no longer operational. I received no support from Carvana despite their 100 point inspection they missed a faulty engine. When I called customer service. Here is what I was told. “ What do you expect? It’s an older car”. On another call I was told; “if you can get it to to run, we’ll appraise it and perhaps buy it back.” So if my car was running why would I be calling? They don’t stand behind their 100 plus point inspection and they don’t care if they... read more
I’ve had my car for 11 months. Yesterday on the freeway the motor gave out. I called Carvana. They advised me if my car was running they would appraise it and possibly buy it back. Obviously with no motor the car is not running. I’m 11 months into a 5 year loan and I can’t afford the $8600 repair in a $12,000 car. This car had trouble from the beginning. They were barely helpful and once even said to me. What do you expect it’s a 9 year old car. I immediately called back and explained that was inappropriate to say to a perso... read more
RecommendedI HATE buying a car but this experience @ Carvana was freakin incredible 💯♥️😁🥳 Santa came early.. Merry Christmas to me 💫🎄
They made this process easy and quick! We’re so grateful. Customer service was exceptional. They even had some Carvana swag and a little Halloween treat in the car waiting for us. And, of course, we LOVE the car. 🤗
Super easy! Everyone I spoke to was helpful & pleasant. Did the whole process on my couch on my day off! Can’t beat that! Thanks y’all!
It was a good experience when it came to getting a great price and the overall delivery of the car to the dealership, but when it came to paying it off it was another story. Talked to customer service three times (once they hung up on me) and I have heard every story in the book. First they told me pay-off was sent, but it wasn’t according to Chrysler Financial. Never received the e mail tracking the payoff either like Carvana said I would. Then they opened a ticket and said they would call me back but they didn’t. Saturday ... read more
Was able to get the car vending machine experience and I love it... You don't have to do it but I mean why not do it... that's what the place is for...Customer service was awesome.. you can tell they are excited for you. Was out just as quick as I came in. Love it!
Great experience, my 2015 Chevy Camaro SS I purchased from y'all is in pristine condition and is exactly what I had been shopping for. However, as an old war horse I get very apprehensive about conducting business on line. Especially a used car as I would normally go to a lot, kick a few tires, take a test drive and then if I like the vehicle I would start counting out one hundred dollar bills to the sales manager until we arrived at a number we both could agree on. I didn't think I would ever do business the Carvana way, co... read more
Frequently asked questions about Carvana Dallas
How is Carvana Dallas rated?
Carvana Dallas has a 3.5 star rating with 1,138 reviews.
When is Carvana Dallas open?
Carvana Dallas is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com