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Caruso Lincoln
- Automotive
- Long Beach, CA
About this business
Location details
3500 Cherry Ave, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I’ve tried several times this morning to schedule a service appointment for my Lincoln Corsair. Caruso is a tragic joke, zero customer service, operator is very friendly and efficient but when transferred to service I get message “no one available to take my call “ Mr. Kitzmiller GM, needs to wake up and run his service department 100% better.
I never give reviews. But this was the worst experience ever, tried buying a car I asked numerous times if I can transfer my registration to another state both David and Jorge said yes, valued my trade in vehicle for $19,500. The first day, David asked what my payments would be preferred I told him $550 or below. He came back informing me they would be $580 I told him I would have to think about it since it’s above my budget, he said he would rate me an A for negotiating and E for being realistic. In his own words “couldn’t ... read more
Sheri Atkins Service Advisor assisted me in scheduling my Oil Change and Service inspection. Once there I was greeted and treated with professionalism. They dropped me off for breakfast and picked me up. My car was ready as promised before 12noon. This place is a far cry from Norm Reeves Lincoln in Cerritos where the service employees are clueless and unprofessional. Thanks again Sheri for the positive experience.
Worst customer service in the world especially Shirley Shirley She is a nightmare
Frequently asked questions about Caruso Lincoln
How is Caruso Lincoln rated?
Caruso Lincoln has a 3.2 star rating with 17 reviews.
When is Caruso Lincoln open?
Caruso Lincoln is open now. It will close at 8:00 p.m.
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