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Carterville Dental Center

4.7

About this business

As trained medical professionals, our dedication to maintaining a safe environment through rigorous infection control procedures is at our core. We know that moving forward our commitment to your safety will be even more important. While continuing to meet traditional CDC and OSHA requirements, we are adopting some new, additional protocols. For example, we might wear additional PPE, request you wear a mask to your appointment, or take your temperature upon arrival. We may also ask you to wash your hands, request you wait in... read more

Location details

500 Plaza Dr Suite 1, Suite 1, Carterville, IL, 62918, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.7837 reviews
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Greg McDaniels's profile image
Greg McDaniels 
5 years ago

I usually would not be critical of any business and just let things be but the professionalism of the new Dentist and a particular hygienist were less than stellar. I’ve never had any issues with my teeth in the last 25 years and was informed I had severe periodontal disease and needed $2,000 worth of treatment out of my pocket. Past documentation from my chart in previous visits from the former Dentist showed minimal change from this visit. They would not explain why or how something had “progressed” so rapidly and was cond... read more

Carl D. Cottingham's profile image
Carl D. Cottingham 
recommend  Recommended
5 years ago

I got in the same day I called and the wait was short after I arrived. Everyone was very professional and helpful. 

Carl Morris's profile image
Carl Morris 
5 years ago

They recommended a treatment plan that did not work. Installed a faulty bridge and refuse to fix it. Poor service 

Hope Morony's profile image
Hope Morony 
recommend  Recommended
5 years ago

Courtesy , organization, professionalism outweighs many similar services. Nice to meet new Dr. Welcome Dr. Donaque 

Chelsea Capel's profile image
Chelsea Capel 
5 years ago
Bobby Wayne's profile image
Bobby Wayne 
recommend  Recommended
5 years ago

Very caring. Great doctor and staff! 

Angie Brockmeyer's profile image
Angie Brockmeyer 
5 years ago

As a patient I should be able to talk to the office, not a call center.. Is this office too big to speak for themselves or in an effort to be efficient, compassion is lost!! 

Wally Burman's profile image
Wally Burman 
recommend  Recommended
5 years ago

Their routine cleaning is great 

Kendra King's profile image
Kendra King 
5 years ago

These people are crooks. They max out your insurance so they can make money. They are corporate dentistry owned by heartland dental. They told me I had gum disease that wouldn’t allow them to clean my teeth without doing deep scaling and laser treatments and gave me a treatment plan for that and my FOURTEEN cavities. This would have cost me more than more than $1000 out of pocket and I have a high option dental plan. I called a friend who is a dental assistant and followed her advice of getting a second opinion. Mind you I d... read more

Frequently asked questions about Carterville Dental Center

How is Carterville Dental Center rated?

Carterville Dental Center has a 4.7 star rating with 837 reviews. 

When is Carterville Dental Center open?

Carterville Dental Center is closed now. It will open tomorrow at 8:00 a.m. 

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