Carter Chevrolet Body Shop

Ashly Linder 

on Google

2 years ago

Do not recommend had my Car for over two months had to call constantly for updates was an excuse each time.Delay in parts or someone was out sick. My husband had to finally just go over and demand a timeframe. When we finally received my car, battery brackets were loose. My door handle panel was off and my tint on driver side was damaged.They should’ve never switch ownerships. 

Windham Teddy 

on Google

2 years ago

They have had my car since June 7, over three months ago. This has been the worst and most stressful experience I have ever had with any company. Each week, it has grown worse. They said they were going to have it done by the end of June, so we were only allowed a rental car for a week. Since then, it has been two more months that we have been without a car. The customer service is awful. The woman working has talked over both my mother and my grandmother and does not show any regard for our feelings even though THEY are the... read more

Reynaldo Calvillo 

on Google

2 years ago

TERRIBLE CUSTOMER SERVICE. That is all I have to say. You won’t know the status of your vehicle unless YOU contact them first which seems backwards to me. Countless stories and excuses, not knowing what the f— is going on. IF YOU NEED ANYTHING DONE TO YOUR VEHICLE DO NOT CHOOSE THIS ESTABLISHMENT UNLESS YOU DONT MIND WAITING HALF A YEAR. Sincerely 

Syndi Fitzgerald 

on Google

2 years ago

Horrible service. Had our vehicle a month, called after 2 weeks, was told 1 story, called back the day before the promised date, got a different story. Called on the promise date and got a different story. Called our insurance company and they got an even different story. Called the manager of Carter Chevrolet at the end of the promised date and he gave me a different story. But yet amazingly enough, the parts they couldn't get for our vehicle, could suddenly be arriving the next business day. There was no communication unle... read more